Avanti West Coast Railway: Avanti train tickets

Wed, 05 Nov
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Provider information and services

Avanti West Coast

About
Avanti West Coast is a train company based in the United Kingdom. It operates high-speed trains between London and major cities in the UK, including Birmingham, Manchester, Liverpool, Glasgow and Edinburgh. The company offers a range of ticket types, including Standard, First Class and Advance tickets. Onboard facilities include free Wi-Fi, power sockets, comfortable seating and a range of food and drinks. The most popular routes for Avanti West Coast are London to Birmingham, London to Manchester and London to Glasgow. The company operates a fleet of Pendolino and Super Voyager trains, which offer a smooth and comfortable journey.
Luggage & cancellation policy
Luggage included
2 pieces of luggage and 1 small item included
Luggage storage
Overhead racks, luggage areas at the end of carriages, and under seats
Cancellation Policy
Cancellation policies depend on ticket type
Refund
Full refund if train cancelled
Amenities on board the train
Wifi
Food sold onboard
First Class: Complimentary meals and drinks. Standard Class: Onboard shop with drinks and snacks
Seat reservation
First Class: Included in ticket price. Standard Class: Optional reservation for £8-12
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, and assistance for boarding/alighting available
Pets
Small pets free in carriers. Dogs £30 per single journey. Guide dogs free
Quiet zone
Popular Routes

Avanti West Coast train tickets

Select the route

Showing the fastest and cheapest results for 05 Nov

Avanti West Coast
09:132h06
London Euston (EUS)
11:19Manchester Piccadilly (MAN)
£2151One-way
0 changes
Avanti West Coast
08:532h12
London Euston (EUS)
11:05Manchester Piccadilly (MAN)
£2151One-way
0 changes
Avanti West Coast
08:132h06
London Euston (EUS)
10:19Manchester Piccadilly (MAN)
£2151One-way
0 changes
Avanti West Coast
08:332h11
London Euston (EUS)
10:44Manchester Piccadilly (MAN)
£2151One-way
0 changes
About Avanti West Coast
Avanti Trains Timetable
Avanti Trains Routes
FAQs

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About Avanti West Coast Trains

Launched in 2019, Avanti West Coast trains operate high-speed trains on journeys leaving from London Euston Station to major destinations in the North of England, Wales and Scotland. Formerly Virgin Trains, FirstGroup and Trenitalia, an Italian train company, took over the West Coast Mainline routes. One of Avanti’s flagship journeys is between London and Edinburgh, with around 41 trains completing the journey daily.

Avanti West Coast Timetable

Avanti West Coast routes connect London to the North of England, Wales and Scotland. All routes have Avanti trains running daily, with a higher frequency on busier journeys. Find out some of Avanti West Coast’s other popular routes in the table below.

Avanti Trains
From London to Birmingham New Street
Avanti Trains
From London to Manchester
Avanti Trains
From Stafford to Manchester Piccadilly
Avanti Trains
From Edinburgh to Crewe
Avanti Trains
From London to Edinburgh
Avanti Trains
From Birmingham to Blackpool
Avanti Trains
From Coventry to Preston
Avanti Trains
From Stoke-on-Trent to London
Avanti Trains
From Edinburgh to Milton Keynes
Avanti Trains
From London to Glasgow

 

How to get cheap Avanti West Coast tickets

Looking to buy cheap train tickets for your Avanti train journey? You’re in luck, as there are lots of ways to keep costs down.

Similar to other train companies in the United Kingdom, booking tickets in advance is the best way to find low-cost train tickets for Avanti routes. Tickets for Avanti trains get released about three months before the departure date. If you know the exact date you want to travel, then booking your tickets as soon as possible will mean you’ll get them for much cheaper.

Travelling off-peak (not during commuting hours) is another way to save money. If you can travel during the middle of the day, you’ll find lots of cheap tickets available.

Finally, look out for any relevant railcards or group travel deals as they can often make the most expensive Avanti West Coast train tickets up to 25 per cent cheaper.

You can find out more about how to keep costs down on our cheap tickets page.

Avanti West Coast train stations and destinations

Avanti West Coast will take you from London Euston to long-distance destinations in the North of England, Scotland and Wales such as Glasgow Central Station, Edinburgh Waverley, Liverpool Lime Street, Blackpool North, Manchester Piccadilly and Holyhead. You can also take Avanti trains to the Midlands, including Birmingham New Street, and Shropshire. The primary hub is at London Euston where most Avanti trains depart.


Avanti West Coast train routes

Avanti West Coast’s most popular routes are the London Euston–Manchester Piccadilly and London Euston–Edinburgh Waverley. However, Avanti also offers routes all over the UK including London–Birmingham New Street, Birmingham–Blackpool and Edinburgh–Crewe. Most of Avanti West Coast routes are operated by either the Pendolino—think cool, tilting trains—or the Super Voyage, both of which are high-speed, allowing Avanti customers to travel the length and breadth of the UK much quicker.

About Avanti West Coast classes

Avanti West Coast trains have two class types: Standard and First Class.

Standard Class is the cheaper of the two options. Even so, you’ll still find comfortable seats, access to Wi-Fi, plug sockets as well as catering options and toilets.

First Class is the more expensive class but it means bigger seats, complimentary food and drink, free Wi-Fi and the option to use the Avanti West Coast First Class Lounge before departure.

Popular Avanti West Coast trains to London

Avanti West Coast’s main hub is based at London Euston Station, meaning most of their journeys depart or arrive here. The most popular Avanti routes are between London Euston and three of the UK’s biggest cities: Edinburgh, Manchester and Birmingham. If you find yourself in any of these cities, thanks to Avanti, you discover plenty of train tickets—including season tickets—to London. Find out more Avanti train routes to London in the train timetable below.

Avanti West train types

Avanti West Coast has two types of trains, the Pendolino and the Super Voyager, both of which are high-speed. Loved for more than just its snazzy name, the Pendolino is a tilting train that allows for faster travel speeds. The Pendolino runs on all Avanti West train routes, except on journeys to North Wales and Shrewsbury.

The Super Voyager is also a tilting train but no longer uses this function, however, it can still travel at high speeds. The Super Voyager is predominantly used for routes between London and North Wales, Shrewsbury and Blackpool.

Discover The North and Scotland by train

With big industrial cities, friendly hospitality, and plenty of places for a long walk, The North of England and Scotland are great places to take a holiday. Avanti West Coast trains will help you get from London to The North of England and Scotland. Find out about some of their most popular destinations below.

Edinburgh

Scotland’s capital takes less than five hours to get there by train from London. For shopping fanatics, amble down the Royal Mile, or Princes Street to find a souvenir. For history fans, there’s plenty to discover from Edinburgh Castle to Mary King’s Close, and for those who really like to stretch their legs, a hike up to Arthur’s Seat is a must. Last but not least, The Edinburgh Fringe, which happens every August, is the place to be for theatre lovers.

Manchester

One of the most popular cities in the North of England, you can get to Manchester by train from London in just over two hours. This old industrial city, which is now a hub for students, is known for its warm hospitality, lively nightlife and being home to some of the UK’s biggest bands—like Oasis and the Stone Roses. Take a stroll around the small but perfectly formed city centre before heading to the Northern Quarter, where you’ll find cool shops and cafes in old factories.

Shrewsbury

In the west of England, Shrewsbury is the biggest city in the county of Shropshire and is just two-and-a-half hours from London with Avanti West Coast trains. Founded by the Romans but nurtured by the Tudors, Shrewsbury became an influential market town. The town centre sits in a loop of the River Severn and consists of lush gardens and medieval streets. The town has 660 listed buildings and is the birthplace of Charles Darwin, meaning a visit to this peaceful town will surely delight.

Avanti West Coast trains FAQs

Can I get help if I have decreased mobility or have a disability?

Wheelchair help is available for anyone with a disability, the elderly and injured who require assistance when getting on or off the train. Call the Journey Care team for more details on 08000 158 123 prior to your travel.

What is the baggage allowance on Avanti trains?

Each passenger is allowed two items of baggage measuring 30cm x 70cm x 90cm as well as a small bag that fits on your lap.
You can store suitcases safely in the baggage compartment as you enter the carriage. For smaller items, you can use the baggage racks overhead, or, alternatively, place them under the seat in front of you. Make sure your baggage does not block the aisles or exits.

Is there WI-FI available on Avanti Trains? Is it better than Virgin trains?

Avanti offers free Wi-FI on board its trains, with better connectivity than ever and, according to the Avanti, even when you go through a tunnel! Read messages, reply to emails or scroll through social media whilst you’re on the way back home or going to work. Avanti aims to offer a more reliable Wi-FI connection than Virgin Trains.

Can I take my pet with me on Avanti trains?

Small cats and dogs are allowed on Avanti trains free of charge. They need to be kept on a leash or in a carrier no bigger than 85cm x 60cm x 60cm. All animals on board Avanti trains need to be well behaved and not take up space meant for passengers. If passengers have more than one pet, there will be a fee of £5.
Guide or service dogs are allowed on all Avanti trains for free; for more information please call 0345 528 0253.

What if I’ve left something on an Avanti train?

For lost baggage or items left on trains, Avanti recommends contacting its customer service team with all the relevant information about where the items were lost.

Can I take my bike on an Avanti train?

Bikes are allowed on Avanti West Coast trains. Folding bikes can be stored in the baggage racks to save space. Each Avanti train has space for four normal bikes. To reserve a space free of charge, contact Avanti on 0345 528 0253 before departure.

What if I want to cancel or amend my Avanti train ticket?

Avanti West Coast is the first UK train company to remove the £10 fee for amending or refunding Advance train tickets. Tickets changes are allowed up to 24 hours before departure at no extra cost.

What are the upgrades compared to Virgin Trains?

By 2022, Avanti aims to increase its services by adding 23 new trains to its fleet. Existing trains will be refurbished, meaning 25,000 seats will be added to Avanti’s current trains. Other improvements include more reliable Wi-Fi and better catering options.

How can I get a refund?

Want an Avanti West Coast refund? Refunds depend on circumstances and ticket type. Advance tickets cannot be refunded unless the train is delayed by 15 minutes or more—even then, refund amounts vary.
Anytime, Off-Peak or Super Off-Peak tickets can be refunded if requests are made no later than 28 days after the ticket’s expiry date. An admin fee of £10 will be charged.

How fast do Avanti trains go?

The fastest Avanti West Coast trains can travel up to speeds of 125mph.

Who owns Avanti trains?

Avanti West Coast Train is jointly owned by transport company FirstGroup and Italian train company, Trenitalia.

Popular Avanti West Coast routes

London Euston (EUS) to Birmingham New Street (BHM) train

from £10
Direct trains available
1h27 average duration
7trains per day
Served by
  • East Midlands Trains
  • Chiltern Railways
  • Avanti West Coast
  • West Midlands Trains
  • CrossCountry

London to Liverpool train

from £18
Direct trains available
2h23 average duration
9trains per day
Served by
  • Avanti West Coast
  • West Midlands Trains

London to Manchester train

from £23
Direct trains available
2h06 average duration
15trains per day
Served by
  • Avanti West Coast
  • Northern Rail (3)
  • East Midlands Trains
  • CrossCountry
  • West Midlands Trains

Manchester Piccadilly (MAN) to London Euston (EUS) train

from £22
Direct trains available
2h22 average duration
19trains per day
Served by
  • Avanti West Coast
  • First Hull Trains
  • CrossCountry
  • LNER
  • East Midlands Trains
  • West Midlands Trains

Birmingham New Street (BHM) to London Euston (EUS) train

from £10
Direct trains available
1h19 average duration
7trains per day
Served by
  • Chiltern Railways
  • East Midlands Trains
  • CrossCountry
  • Thameslink
  • Avanti West Coast
  • West Midlands Trains

Liverpool to London train

from £25
Direct trains available
2h13 average duration
8trains per day
Served by
  • West Midlands Trains
  • Avanti West Coast

London Euston (EUS) to Liverpool Lime Street (LIV) train

from £18
Direct trains available
2h15 average duration
9trains per day
Served by
  • Grand Central Trains
  • TransPennine Express
  • Avanti West Coast
  • West Midlands Trains
  • East Midlands Trains
  • Chiltern Railways
  • LNER

Manchester to London train

from £31
Direct trains available
2h09 average duration
18trains per day
Served by
  • West Midlands Trains
  • Avanti West Coast
  • Northern Rail (3)
  • CrossCountry
  • East Midlands Trains

Liverpool Lime Street (LIV) to London Euston (EUS) train

from £16
Direct trains available
2h24 average duration
9trains per day
Served by
  • Avanti West Coast
  • LNER
  • Chiltern Railways
  • West Midlands Trains
  • East Midlands Trains
  • TransPennine Express
  • Thameslink

London Euston (EUS) to Manchester Piccadilly (MAN) train

from £11
Direct trains available
2h22 average duration
17trains per day
Served by
  • Avanti West Coast
  • CrossCountry
  • Chiltern Railways
  • Northern Rail (3)
  • West Midlands Trains
  • Grand Central Trains
  • First Hull Trains
  • LNER
  • East Midlands Trains

Avanti West Coast FAQs

Everything you need to know to travel with Avanti West Coast: amenities, cancellation policy, luggage allowance and more
FAQs
Avanti West Coast operates services on the West Coast Main Line, connecting major cities such as London, Birmingham, Manchester, Liverpool, and Glasgow.
Avanti West Coast trains are accessible for passengers with reduced mobility, providing wheelchair spaces, accessible toilets, and assistance for boarding and alighting.
Cancellation with Avanti West Coast depends on the ticket type as per Avanti West Coast's cancellation policies.
For Avanti West Coast, there is no formal check-in process; simply board the train with your valid ticket.
If you miss your connection due to a delay, Avanti West Coast provides compensation as they have policies in place for such situations.
Refunds for Anytime and Off-Peak tickets with Avanti West Coast are usually processed within 14 working days, subject to a £10 fee. Advance tickets are non-refundable.
You have up to 28 days after completing your journey to submit a compensation request with Avanti West Coast.
If your train with Avanti West Coast is delayed, you may be eligible for compensation due to their policy that offers compensation for connection delays.
For a delay of over 120 minutes, Avanti West Coast provides compensation of 50% of the single ticket price.
If your Avanti West Coast train is delayed between 60-119 minutes, you are entitled to compensation of 25% of the single ticket price.
Avanti West Coast services typically depart from major stations such as **London Euston**, **Manchester Piccadilly**, and **Birmingham New Street**.
On Avanti West Coast trains, you can store your luggage in the overhead racks, the luggage areas at the end of carriages, and under the seats. The allowance includes two pieces of luggage and one small item.
Avanti West Coast does not operate overnight trains, as night journeys are not available.
You do not need to bring your passport when traveling domestically with Avanti West Coast.
Small pets can travel free of charge in carriers on Avanti West Coast trains, while dogs incur a £30 fee per single journey; guide dogs are permitted to travel for free.
If an Avanti West Coast train is canceled, you are eligible for a full refund.
Avanti West Coast offers refundable train tickets on certain fare types, specifically the "Anytime" tickets, which allow flexibility including cancellations and refunds.
Avanti West Coast trains are equipped with plug sockets, ensuring passengers can easily charge their devices during the journey.
You cannot purchase subway tickets onboard Avanti West Coast trains.
Avanti West Coast does not offer compensation for delays caused by weather or strikes.
Yes, Avanti West Coast trains offer WiFi onboard for passengers.
Avanti West Coast offers quiet zones on their trains.

station information and facilities

Most popular Avanti West Coast train stations

Amenities at train station
WifiWifi
LockersLockers
ShoppingShopping
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
LoungeLounge
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
phone
Phone Number
ticketOfficeHours
Ticket Office Hours
  • Mon - Fri: 06:00 - 00:00
  • Sat: 06:00 - 23:00
  • Sun: 07:00 - 00:00
Wifi
Wifi
  • Free public Wi-Fi available.
Lockers
Lockers
  • Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00.
Shopping
Shopping
  • Type of shops available: Wide range of shops - see the Station Plan map.
Dining
Dining
  • Burger King
  • Caffè Nero
  • Nando's
  • The Signal Box
  • Delice de France
  • Tortilla
  • Starbucks
  • AMT Coffee
  • Upper Crust
  • Camden Food Co.
  • & many more
Taxis
Taxis
  • Taxi: The taxi rank is located beneath the station.
  • Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
Accessibility
Accessibility
  • Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.
WC
WC
  • Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
  • National key toilets: Yes
  • National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
  • Baby changing facilities: Yes
Hotel
Hotel
  • Hilton London Euston
  • The Wesley Euston Hotel
  • Travelodge London Central Euston
Lounge
Lounge
  • Waiting rooms location: Located by the entrance to platforms 16-18
Ticket Office
Ticket Office
  • Mon - Fri: 06:00 - 00:00
  • Sat: 06:00 - 23:00
  • Sun: 07:00 - 00:00
Bike Parking
Bike Parking
  • Storage sheltered: Yes
  • Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
  • Storage CCTV: Yes
Information Desk
Information Desk
  • Located near the center of the station's main concourse.
Public transport options for London Euston
  • Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
  • Overground lines: Watford DC
  • Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
  • Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
  • Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
Amenities at train station
WifiWifi
LockersLockers
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
phone
Phone Number
ticketOfficeHours
Ticket Office Hours
  • Mon - Sat: 04:30 - 22:30
  • Sun: 07:00 - 22:30
Wifi
Wifi
  • Pay as you go Wi-Fi is available through BT Wi-Fi.
Lockers
Lockers
  • Operated by Excess Baggage Co. Llocated between Platforms 10 and 11 and open daily from 08:00 to 21:00.
Dining
Dining
  • Burger King
  • Caffè Nero
  • Carluccio’s
  • Hotel Chocolat
  • Starbucks
  • The Pasty Shop
  • Costa Coffee
  • Pret a Manger
  • Upper Crust
  • McDonald's
  • & more
Accessibility
Accessibility
  • There is step-free access throughout the station. Ramps for train access and wheelchairs are also available.
Hotel
Hotel
  • DoubleTree by Hilton Hotel Manchester - Piccadilly
  • Premier Inn Manchester City
  • Staycity Aparthotels - Manchester Piccadilly
Ticket Office
Ticket Office
  • Mon - Sat: 04:30 - 22:30
  • Sun: 07:00 - 22:30
Information Desk
Information Desk
  • Located near the Fairfield Street entrance on the mezzanine level.
Public transport options for Manchester Piccadilly
  • Bus lines: 1, 2, 3, 147
  • Train lines: Northern, TransPennine Express, Avanti West Coast, CrossCountry, East Midlands Trains, Transport for Wales
Amenities at train station
WifiWifi
LockersLockers
ShoppingShopping
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
LoungeLounge
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
phone
Phone Number
ticketOfficeHours
Ticket Office Hours
  • Mon - Sat: 05:00 - 23:38
  • Sun: 07:15 - 23:05
Wifi
Wifi
  • Free public Wi-Fi available.
Lockers
Lockers
  • The Excess Baggage Co. lockers and staffed luggage storage counter are located in the main concourse near the escalators across from Platform 6. Open daily 08:00 to 21:00.
Shopping
Shopping
  • Type of shops available: Various retail establishments including Photo Booths to purchase items whilst in the station
Parking
Parking
  • Car Park: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Dining
Dining
  • Caffè Nero
  • Costa Coffee
  • Upper Crust
  • Starbucks
  • JD Wetherspoon
Taxis
Taxis
  • Taxi: The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
  • Accessible taxis: Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
Accessibility
Accessibility
  • Full wheelchair access throughout the station, with help points at the Skelhorne Street entrance and at customer information desk in the main concourse.
WC
WC
  • Toilets Location: Male and Female toilets located on the station concourse by Lord Nelson street entrance
  • National key toilets: Yes
  • National key toilets location: The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
  • Baby changing facilities: Yes
  • Baby changing facilities location: Female toilets
Hotel
Hotel
  • Pembroke Studios
  • Riley’s Rooms
  • Holiday Inn Liverpool City Center
Lounge
Lounge
  • Waiting rooms location: Located on main concourse
Ticket Office
Ticket Office
  • Mon - Sat: 05:00 - 23:38
  • Sun: 07:15 - 23:05
Bike Parking
Bike Parking
  • Storage sheltered: Yes
  • Storage location: Alongside station entrance
  • Storage CCTV: Yes
Information Desk
Information Desk
  • Located in the main concourse.
Public transport options for Liverpool Lime Street
  • Suburban train lines: Wirral Line (green)
  • Bus lines: 9, 10, 61, 82, 79, 86C, 500
  • Train lines: Northern, West Midlands, TransPennine Express, East Midlands, Avanti West Coast, Transport for Wales, London Northwestern
  • Location for Rail Replacement Services: Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
Amenities at train station
WifiWifi
LockersLockers
ShoppingShopping
ParkingParking
DiningDining
ATMATM
TaxisTaxis
AccessibilityAccessibility
WCWC
HotelHotel
LoungeLounge
Lost and Found OfficeLost and Found Office
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
ticketOfficeHours
Ticket Office Hours
  • Mon - Sat: 05:15 - 23:00
  • Sun: 07:30 - 23:00
Wifi
Wifi
  • Pay as you go Wi-Fi is available from Sky Wi-Fi The Cloud.
Lockers
Lockers
  • You can leave bags with Excess Baggage Co inside the entrance off Hill Street.
Shopping
Shopping
  • Type of shops available: Boots located on the main concourse, before the ticket barrier Camden Food located beyond the ticket barrier Costa located beyond the ticket barrier next to Platform 5b escalator Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10 M&S Food located on the main concourse Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator W H Smith located on the main concourse, before the ticket barrier
Parking
Parking
  • Car Park: Short Stay Car Park
Dining
Dining
  • All Bar One
  • Leon
  • Caffè Nero
  • Five Guys
  • Krispy Kreme
  • The Pasty Shop
  • Upper Crust
  • Wasabi
  • Starbucks
  • Hotel Chocolat
Taxis
Taxis
  • Taxi: Taxis drop off with the 'drop & go' in the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). For more information visit Traintaxi
  • Accessible taxis: Taxis drop off within the 'drop & go' off the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs. For more information visit Traintaxi
Accessibility
Accessibility
  • Step-free access in the whole station and ramps available for train access. All platforms have elevators and escalators.
WC
WC
  • Toilets Location: Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)
  • National key toilets: Yes
  • National key toilets location: Close to Platforms 1A and 12A and Platforms 10 and 11B
  • Baby changing facilities: Yes
  • Baby changing facilities location: Female toilets,Male toilets
Hotel
Hotel
  • Holiday Inn Birmingham City Center
  • Premier Inn Birmingham City Center (New St Station)
  • Radisson Blue Hotel, Birmingham
Lounge
Lounge
  • Waiting rooms location: There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
Ticket Office
Ticket Office
  • Mon - Sat: 05:15 - 23:00
  • Sun: 07:30 - 23:00
Bike Parking
Bike Parking
  • Storage sheltered: Yes
  • Storage CCTV: Yes
Information Desk
Information Desk
  • In the middle of the station.
Public transport options for Birmingham New Street
  • Bus lines: N5, N6, N8, 4, 9, 23, 45, 50, 61, X51, X70
  • Train lines: West Midlands, CrossCountry, Avanti West Coast, Transport for Wales
  • Onward travel information: There are nearby bus stops on Smallbrook Queensway and Hill Street Most buses are wheelchair accessible. ********************************************************************************************************** For information go to the local travel information office by the Stephenson Street entrance. Alternatively, visit Transport for West Midlands, or call 0121 214 7214.
Amenities at train station
ShoppingShopping
ParkingParking
DiningDining
ATMATM
AccessibilityAccessibility
WCWC
Ticket OfficeTicket Office
Bike ParkingBike Parking
Bike RentalBike Rental
Car RentalCar Rental
Information DeskInformation Desk
information
phone
Phone Number
ticketOfficeHours
Ticket Office Hours
  • Opening hours: Monday - Friday 04:45 - 22:00 Saturday 06:00 - 22:00 Sunday 06:45 - 21:30 Peak demand is 0700-1000 1630-1830 Mon-Fri
ticketOfficeHours
Distance to city center
1 km
Shopping
Shopping
  • Type of shops available: Convenience store Passport Photo Booth
Parking
Parking
  • Car Park: Station Car Park
Accessibility
Accessibility
  • Staff help available: Yes
  • Step free access coverage: Yes
  • Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
  • Accessible public telephones: Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance
  • Accessible taxis: Accessible taxis are available
  • Accessible ticket machines: There are accessible ticket machines at this station
  • Accessible toilets: Yes
  • Ramp for train access: Yes
  • Wheelchairs available: Yes
  • Impaired mobility set down / pick up points available: Yes
WC
WC
  • Toilets Location: The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00.
  • National key toilets: Yes
  • Baby changing facilities: Yes
Bike Parking
Bike Parking
  • Storage sheltered: Yes
  • Storage location: Front of station
  • Storage CCTV: Yes
Information Desk
Information Desk
  • Information available from staff: Yes - from help point,Yes - from ticket office
  • Helpline Contact: 0800 0248 997
  • Passenger Information Systems: Departure screens, Announcements, Arrival screens

Avanti West Coast destinations

Not sure where to begin your Avanti West Coast adventure? Check out these popular Avanti West Coast destinations for travel details and nearby attractions:

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