Aer Lingus | Tickets, Destinations & Information

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About Aer Lingus
Aer Lingus Destinations
Aer Lingus FAQs

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About Aer Lingus

As the national airline of Ireland, Aer Lingus has its headquarters at Dublin Airport. Aer Lingus serves numerous airports in the UK, including London Gatwick, London City, London Heathrow, London Luton, London Stansted, Belfast, Aberdeen, Liverpool John Lennon, Manchester, Birmingham, Cardiff, Aberdeen, Bristol and Glasgow International Airports. Aer Lingus operates a fleet of 47 modern Airbus aircraft and carries over 10.6 million passengers per annum on mainline and regional franchise services.

Where can I go with Aer Lingus?

Aer Lingus' UK hub is located at London Gatwick, but you can also fly from 15 other UK airports to both Ireland and Northern Ireland destinations. The most popular route is from London Gatwick to Dublin, but there are also flights to Cork, Shannon and Knock.

Popular Connections from the UK

FAQ - Tickets, Services and Further Information

Aer Lingus Ticket Types

Aer Lingus Economy Fare: Economy Class grants passengers travelling to parts of Europe, North Africa and Asia Minor. Food and refreshments are available to purchase on board and a seat with a 32 inch pitch. For longer haul flights to certain parts of Europe and North America, free meals and non-alcoholic drinks are included in the ticket price along with individual TV screens offering video on demand. A Kids' Zone is also onboard, showing Disney films and shows aimed at a younger audience. Wi-Fi is available for a fee, and the seats on these services also offer a 32 inch pitch.

Aer Lingus Business Class: Business Class is only available on long-haul flights (North America and some parts of Europe) and offers free meals and drinks, personal TV screens with video on demand and free Wi-Fi. Business Class seats offer a 52 inch pitch.

What are services available for Disabled Passengers?

How far in advance do I need to to book airport special assistance? Aer Lingus recommends that you book these services when you book your flight. You can choose to pre-book special assistance up to 48 hours before departure

How do I contact Aer Lingus if special assistance is needed? If you've already booked your flight the best option is to contact Aer Lingus on their dedicated number at 0333 006 6921 if calling from the UK. You can receive more information on their special assistance section.

Can I bring a guide/assistance dog onboard an Aer Lingus flight? Aer Lingus accepts all guide and assistance dogs on all flights both domestically and within the EU/EEA.

Aer Lingus Contact

Phone: +0333 004 5000

Online via the Aer Lingus website, or to compare different modes check out Omio

Aer Lingus Bagage Allowance, Compensation & Check-In

Baggage Allowance with Aer Lingus

How much Baggage can I book with Aer Lingus?

  • Hand baggage: 1 piece of hand baggage up to 10kg in weight with maximum dimensions of 55cm x 40cm x 24cm for free. Plus 1 small bag, 25cm x 33cm x 20cm, free of charge.

    Checked baggage: You can choose to book baggage weighing 15kg, 20kg, 25kg or 40kg (in two bags), In total, one passenger can book up to two 20kg bags each way.

    What if I need to book special baggage? If you need to carry special baggage for your journey, such as sports equipment, you have the option to book this baggage while making your booking.

  • Aer Lingus Compensation

    Flights to or from EU countries are protected by Denied Boarding Regulations. This is the act that will help compensate you for delays and cancellations. These range from 125 to 600 Euro, depending on the length of the journey and how long a passenger is made to wait. Airlines are well aware of these responsibilities, but be aware that if you don’t complain you stand less of a chance of being reimbursed. Learn more about your flight compensation rights.

    Aer Lingus Check-in Information

    At the airport: Check-in desks open two hours before your flight’s departure, which should be sign-posted in the airport departure terminal.
    Online check-in: You can also check-in online with Aer Lingus from 30 hours to 2 hours before your flight. Although some European airports only allow online check-in for up to 4 hours and 30 minutes before your scheduled departure.

    Aer Lingus Flight Partners

    The airline uses several airline partners to optimise connectivity to the USA, the UK and Canada. These partners include Jetblue Airways, Stobart Air and United Airlines. Aer Lingus commenced contract flying services in 2013 serving domestic UK services between London Heathrow and Aberdeen, Edinburgh and Manchester on behalf of Virgin Atlantic Airways Limited. Aer Lingus opts to fly to central airports in order to allow passengers to reach their likely destinations more conveniently.

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