station information and facilities
Birmingham New Street
- Mon - Sat: 05:15 - 23:00
- Sun: 07:30 - 23:00
- Pay as you go Wi-Fi is available from Sky Wi-Fi The Cloud.
- You can leave bags with Excess Baggage Co inside the entrance off Hill Street.
- Type of shops available: Boots located on the main concourse, before the ticket barrier Camden Food located beyond the ticket barrier Costa located beyond the ticket barrier next to Platform 5b escalator Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10 M&S Food located on the main concourse Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator W H Smith located on the main concourse, before the ticket barrier
- Car Park: Short Stay Car Park
- All Bar One
- Leon
- Caffè Nero
- Five Guys
- Krispy Kreme
- The Pasty Shop
- Upper Crust
- Wasabi
- Starbucks
- Hotel Chocolat
- Taxi: Taxis drop off with the 'drop & go' in the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). For more information visit Traintaxi
- Accessible taxis: Taxis drop off within the 'drop & go' off the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs. For more information visit Traintaxi
- Step-free access in the whole station and ramps available for train access. All platforms have elevators and escalators.
- Toilets Location: Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)
- National key toilets: Yes
- National key toilets location: Close to Platforms 1A and 12A and Platforms 10 and 11B
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
- Holiday Inn Birmingham City Center
- Premier Inn Birmingham City Center (New St Station)
- Radisson Blue Hotel, Birmingham
- Waiting rooms location: There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
- Mon - Sat: 05:15 - 23:00
- Sun: 07:30 - 23:00
- Storage sheltered: Yes
- Storage CCTV: Yes
- In the middle of the station.
- Bus lines: N5, N6, N8, 4, 9, 23, 45, 50, 61, X51, X70
- Train lines: West Midlands, CrossCountry, Avanti West Coast, Transport for Wales
- Onward travel information: There are nearby bus stops on Smallbrook Queensway and Hill Street Most buses are wheelchair accessible. ********************************************************************************************************** For information go to the local travel information office by the Stephenson Street entrance. Alternatively, visit Transport for West Midlands, or call 0121 214 7214.
From Birmingham New Street (BHM)
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L33549 · L33379Travel from Birmingham city centre to Birmingham New Street train station
Birmingham is the second-largest city in England after London. It is a metropolitan area that plays a big commercial role in England. Most of the scientific developments in the industrial revolution era were made in Birmingham. This is why the city boasts many landmarks from the industrial revolution era. All trains to Birmingham arrive at Birmingham New Street and have different train times depending on your departure city. The station is one of the largest in the West Midlands and operates train journeys to cities likeLondon, Manchester, and Liverpool. Visit Omio for more information about the train station in Birmingham and our magazine, Omio The Window Seat, for information on your train journey to and from Birmingham. The station is about a mile (1.8 km) from Birmingham city centre, with the bus and taxis as available transport.
How far is it from Birmingham city centre to Birmingham New Street train station?
Birmingham city centre is about 9 miles (14.5 km) from the train station in Birmingham by bus. The bus is the popular public transport available from the city centre. NX West Midlands provides buses for this route, with Line 25 as the operating line. You can only book connecting buses for this route, which spend about 45min on the road. The buses operate from Colmore Row to The Old Rep Theatre. Taxis cover 1.1 miles (1.8 km) from the city centre to the station, which takes less than 5min. The route has multiple taxi operators, including Toa taxi, Taxi Birmingham Limited, and Birmingham Taxis. If you walk to the station, you will cover less than a mile (0.8 km) and arrive at the station after about 10min.
What is the best way to get to Birmingham New Street train station from Birmingham city centre?
The best way to travel from Birmingham city centre to Birmingham train station is via bus. NX West Midlands operates buses from the city centre to Birmingham New Street Station four times a day. Line 25 bus is the common line serving this route and takes about 45min to make the journey. You will board the bus at Colmore Row bus stop and alight at the bus station on The Old Rep Theatre, just next to the train station. From the theatre, you can walk to the station, which shouldn’t take more than 5min. Most buses from the city centre to the station will involve a transfer or two en route. No direct buses are available.
Where is the airport in Birmingham and how to get there?
Only one airport, Birmingham International Airport, is located in Birmingham city. Birmingham city centre is 7.5 miles (12 km) from the airport, and Birmingham New Street station is 7 miles (11.5 km) away. There is good public transport connecting the airport to Birmingham New Street station with trains and buses as the popular transport. A train is available every 30min, 1h, or 2h, depending on your provider. London Midland, Avanti West Coast, and CrossCountry are popular providers. The train completes the trip from the station to the airport in about 10min. If you choose to take the bus, you will have to walk from New Street station to Digbeth, Allison Street, about 5min away, to catch the Line X1 bus. It will take about 40min to get to the bus terminal at the airport. The bus is operated by NX West Midlands and departs from Digbeth, Allison Street after every 30min.
How accessible is Birmingham train station for those with limited mobility?
Birmingham New Street station is accessible to passengers with limited mobility, hearing, and vision impairment. Many locations of the station have step-free access. There are escalators and lifts on all platforms except platform 1 and automatic doors at all station entrances. The public address system in all platforms and the concourse is also connected to induction loops. All train station entrances in Birmingham have large-print signs for travellers with sight impairment. The east concourse of the station has accessible toilets, and a designated parking lot is also available. You can also request a wheelchair from the assistance staff that you can use to get around the station.
The waiting lounges on all platforms have dedicated areas for wheelchair users and additional seating space for their companions. Each train company operating at the station offers assistance to disabled passengers at the station and on-board the train for a convenient experience. You will get assistance in handling your luggage, getting around the station, and getting on the train.

Birmingham Train Station. Source: Shutterstock
Night trains in Birmingham New Street
You can book night trains from the train station in Birmingham on any day of the week. The ticket offices are open from 4:14 a.m. till 2:00 a.m. on weekdays and until 12:15 a.m. on Saturday. Arrive at the station early enough to book your night train before the ticket offices close. If you plan on travelling on a night train on Sunday, keep in mind that the ticket offices close at 11:00 p.m., earlier than other days. The baggage storage lockers are also open till 11:00 p.m. if you want to run a few errands around the station before your night train.
Travelling by bus/train in Birmingham: Sustainable journey
Travelling by train to Birmingham and nearby cities is friendly to the environment. Unlike road transport, trains are associated with lower carbon emissions. This has been made possible by the introduction of electric trains, which utilise renewable energy. Unlike diesel trains, electric trains cause a low carbon footprint. Regenerative brakes on trains also enable them to save energy whenever the train stops.
Local tips: Birmingham train station points of interest
Birmingham New Street train station has facilities to keep everyone occupied while waiting for their train. Mothers travelling with infants can access clean baby changing facilities at the east concourse of the station. There are three waiting lounges in the station where you can relax before you board your train. Each lounge also has a water fountain.
Those in need of money can access cashpoints at various locations within the station, such as near the ticket office, the Hill Street entrance, and Eastern Plaza. Photo booths are also inside the station if you want a memory of your time at the station. There are dedicated business areas at the station with fax machines, photocopy machines, telephones, free Wi-Fi, and other business facilities you need. Shopping stores and refreshment bars are also available. You can also find plenty to do outside the station.
- Bullring and Grand Central shopping mall is just next to the station for the ultimate Birmingham dining and shopping experience
- Experience the nightlife of Birmingham at Be At One Birmingham New Street bar if you are travelling on a night train
- Enjoy a performing arts show from young artists at The Old Rep Theatre
- Watch an entertaining film at Electric Cinema, where you can also play fun games
- Learn about the history of King Edward House while fascinating at its art deco
What to do in Birmingham
Birmingham, the biggest city in the West Midlands of England, boasts many historic landmarks dating back to the 18th century. It is a popular tourist attraction recognised as the centre of the industrial revolution, making it one of the forefront runners in scientific developments. One of the city’s iconic destinations is the Birmingham Museum and Art Gallery, which attracts tourists from all around. The museum is known for its impressive Pinto Collection and is rich in the history of Birmingham. Families with aspiring scientists should not miss visiting the award-winning Thinktank, Birmingham Science Museum. Here, you will appreciate the industrial role of Birmingham in England owing to the museum’s collection of locomotives, tractors, and steam-powered machines.
Families can also head to the National SEA LIFE Centre for an exhibition of diverse marine life. Nature and wildlife lovers should have the Birmingham Wildlife Conservation Park and The Birmingham Botanical Gardens on top of their itinerary. These two are home to many species, including rare tropical birds, red pandas, meerkats, and lemurs.
FAQ: Travel from Birmingham New Street (BHM)
Everything you need to know about Birmingham New Street (BHM): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.

