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4.6Provider information and services
Heathrow Express
Heathrow Express train tickets
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Heathrow Express tickets can be purchased directly with Omio
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Heathrow Express Information
With Heathrow Express you can travel to the airport in just 15 minutes, leaving every 15 minutes. Leave from London Paddington station to get to Heathrow airport with ease. You can catch the Heathrow Express from all terminals at Heathrow to head to central London. From Terminals 1 and 3 passengers must follow signs to reach the Heathrow Central station, where they will catch the train which takes only 15 minutes to arrive in London Paddington. Train times are 25, 40, 55 and 10 minutes past the hour. From Terminal 4, passengers must take the inter-terminal shuttle, which departs every 15 minutes and requires 4 minutes, to Heathrow Central station.
Non-stop trains to London Paddington from Terminal 5
In Terminal 5, the station is at basement level, with all trains calling first at Heathrow Central before running non-stop to London Paddington. The first train to London departs shortly after 5:10 a.m. and the last one at 11:25 p.m. The first train from London Paddington to the airport, which is located in the heart of London’s West End, departs just after 5:00 a.m., with the last departure occurring around 11:30 p.m. Services on Sundays can follow a different schedule with first trains leaving after 6:00 a.m.
Poupular Trains to London
| Journey | Price |
|---|---|
| London to Birmingham | From £18 |
| London to Manchester Piccadilly | From £19 |
| London to Glasgow | From £40 |
| London to Cambridge | From £9 |
| London to Edinburgh | From £56 |
Heathrow Express Trains Ticket Types
Heathrow Express tickets can be purchased beforehand and are available as a Single or Return. There are barriers so you won't be able to buy a ticket onboard; make sure you pick one up before. Currently these tickets are only available online or at Heathrow Airport Train Station.
As the service is express, there is no designation of Peak Times and Off Peak times, however pre-booking tickets is always recommended, by doing so, travellers can take advantage of pre-sale promotions and special pricing. Passengers will be able to use contactless payment to buy Heathrow Express tickets from September 2018.
Heathrow Express FAQs
Heathrow Express Accessibility
Heathrow Express trains are easy to board with step-free access to its platforms and an assistance team offering help to those with restricted mobility. Request this when purchasing your ticket to ensure you get the help you need. There are also disabled toilets and platform level boarding to ensure your journey runs as smoothly as possible.
Heathrow Express Luggage
On Heathrow Express trains there is no specified luggage limit, simply follow your airlines' restrictions. Staff have the right to scan luggage for items and also refuse boarding to those who do not comply.
Heathrow Express Wifi and Services
Heathrow Express Wifi is free to use. You can connect to "HeathrowExpressWi-Fi" on Androi and iOS.
Heathrow Express Travelling with pets
Dogs must be kept on a lead at all times. Smaller animals must be carried in baskets or pet carrier if they are not on a lead. Smaller animals count as cats, birds etc in cages or baskets must not be placed on a seat. If they occupy a seat, passengers will need to pay for an extra ticket.
Heathrow Express Lost and Found
Should you lose any luggage or items of clothing or coats, report where and when you think you lost the item on the Heathrow Express website. Their customer service will contact you if they retrieve it or if it in handed in. If something has been handed in and not retrieved within 3 months, it is considered as abandoned and will not be returned.
Similarly, if you find anything on a train or at the station then hand it in to train station staff. Remember to keep clear of unattended luggage and inform a member of staff right away if you see anything suspicious.
Heathrow Express Bicycles
Bikes are not to be taken on trains departing from Heathrow between 7:30 a.m. and 10:00 a.m., or Paddington between 4:30 p.m. and 7:00 p.m. except on Saturdays and Sundays. The train manager will have the final decision if you can board with your bike. To be safe, choose a foldaway bike or leave it locked at the station in the designated bike areas.
Heathrow Express Cancellations and Modifications
Heathrow Express refunds can be processed by Omio. Simply contact us by looking up the train company first and then contact us to request a refund.
Heathrow Express Transport of minors
Although there is no minimum age a minor can travel, it's essential that children are aware of the risks of train travel. It is up to the parents to decide if the child is fit to travel. If a member of staff is worried about a child travelling on their own, they may inform the British Transport Police to ensure their safety.
Heathrow Express Refunds
If your train arrives more than 15 minutes late you may be entitled to compensation. Please contact us at Omio Customer Care who would be happy to help.
About Heathrow Express
The Heathrow Express offers an express connection between London Heathrow Airport and London Paddington Station. It is considered the fastest way to get into central London from the airport. It is a non-franchised, non-subsidised private company which owns its own trains, the stations at Heathrow, and the entire below-ground section of the line between London Paddington and the airport.
Construction on the route began in 1993 and involved an 8-kilometre tunnel, underground stations at Heathrow, and electrification of the Great Western Main Line between Paddington and Airport Junction. An interim service called the Heathrow FastTrain was offered beginning in January 1998, until the full service opened in June of the same year.
Daily Passengers
16,000
First opened
1998
Type
Electric
Stations called at
4
Popular Heathrow Express routes
London Heathrow Airport to London Paddington (PAD) train
- Heathrow Express
- Tfl Rail
- Tube
London Paddington (PAD) to Heathrow Terminals 2 & 3 (HXX) train
- Heathrow Express
- Tube
- Tfl Rail
London Paddington (PAD) to London Heathrow Airport train
- Heathrow Express
- Tfl Rail
- Tube
London Heathrow Airport to London train
- Heathrow Express
- Tfl Rail
Heathrow Terminals 2 & 3 (HXX) to London Paddington (PAD) train
- Tube
- Tfl Rail
- Heathrow Express
London to London Heathrow Airport train
- Tfl Rail
- Heathrow Express
London Paddington (PAD) to Heathrow Terminal 5 (HWV) train
- Tube
- Heathrow Express
- Tfl Rail
Heathrow Terminal 5 (HWV) to London Paddington (PAD) train
- Heathrow Express
- Tube
- Tfl Rail
Longford, Heathrow Central Bus Station to London Paddington (PAD) train
- Tfl Rail
- Heathrow Express
London Paddington (PAD) to Longford, Heathrow Central Bus Station train
- Heathrow Express
- Tfl Rail
Heathrow Express FAQs
Everything you need to know to travel with Heathrow Express: amenities, cancellation policy, luggage allowance and more
station information and facilities
Most popular Heathrow Express train stations
Wifi
Lockers
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Desk
- 24/7
- Free Wi-Fi in the station.
- Luggage lockers are located near the taxi stand beside Platform 11.
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
- Car Park: Station Car Park
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
- Wheelchair access, escalators, elevators.
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12.
- Baby changing facilities: Yes
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
- Waiting rooms location: Platform 12
- 24/7
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
- Located near Platform 1.
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket Office
- Opening hours: Monday - Sunday 05:00 - 23:59
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- National key toilets: No
- Baby changing facilities: Yes
- Onward travel information: National Rail trains serving London Paddington National Express coaches to Victoria Coach Station and Gatwick Airport London Underground
- Metro: Connection available with the London Underground (Piccadilly Line)
ParkingAccessibilityLoungeLost and Found OfficeTicket Office- Opening hours: Monday - Sunday 05:00 - 23:59
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WifiLockersShoppingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Desk- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
- Free public Wi-Fi available.
- Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00.
- Type of shops available: Wide range of shops - see the Station Plan map.
- Burger King
- Caffè Nero
- Nando's
- The Signal Box
- Delice de France
- Tortilla
- Starbucks
- AMT Coffee
- Upper Crust
- Camden Food Co.
- & many more
- Taxi: The taxi rank is located beneath the station.
- Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
- Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.
- Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
- National key toilets: Yes
- National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
- Baby changing facilities: Yes
- Hilton London Euston
- The Wesley Euston Hotel
- Travelodge London Central Euston
- Waiting rooms location: Located by the entrance to platforms 16-18
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
- Storage sheltered: Yes
- Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Storage CCTV: Yes
- Located near the center of the station's main concourse.
- Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
- Overground lines: Watford DC
- Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
- Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
- Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Desk- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
- Free, unlimited Wi-Fi in the station.
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
- Car Park: Station Car Park
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
- Located near the main entrance.
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Heathrow Express destinations
Not sure where to begin your Heathrow Express adventure? Check out these popular Heathrow Express destinations for travel details and nearby attractions:
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