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Provider information and services
Great Northern
About
Great Northern is a train company based in the United Kingdom. It offers a wide range of services, including high-speed trains, regional trains, and sleeper services. The high-speed trains are called InterCity Express Trains and they offer a fast and comfortable journey between major cities. The regional trains are called Regional Express Trains and they provide a slower but more frequent service to smaller towns and villages. The sleeper services are called Caledonian Sleeper Trains and they offer overnight journeys with comfortable sleeping compartments. Great Northern offers a variety of ticket types, including single, return, and group tickets. Onboard facilities include free Wi-Fi, power sockets, and a selection of snacks and drinks. The most popular routes for Great Northern are London to Cambridge, London to Peterborough, and London to Norwich. These routes offer a convenient and comfortable way to travel between the cities.
Luggage & cancellation policy
Luggage included
2 large items of luggage and 1 small hand luggage
Luggage storage
Overhead racks, luggage areas at the end of carriages, under seats
Cancellation Policy
See refund policy for ticket types
Refund
Full refund if service canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service with drinks and snacks on some services
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating
Pets
Small pets free, maximum two dogs per passenger, must be on lead
Quiet zone
Popular Routes
Great Northern train tickets
Select the route
Showing the fastest and cheapest results for 04 Dec
Great Northern
08:120h50
London Kings Cross (KGX)09:02Cambridge station (CBG)
£361One-way
0 changes
Great Northern
08:271h25
London Kings Cross (KGX)09:52Cambridge station (CBG)
£361One-way
0 changes
Find a PDF version of all Great Northern times here.
Popular Great Northern routes
London Kings Cross (KGX) to Cambridge North (CMB) train
from £9
Direct trains available
0h56 average duration
6trains per day
Served by
- Abellio Greater Anglia
- Thameslink
- Great Northern
London Kings Cross (KGX) to Welwyn North (WLW) train
from £10
Direct trains available
0h33 average duration
4trains per day
Served by
- Thameslink
- Great Northern
- LNER
London to Cambridge train
from £13
Direct trains available
1h05 average duration
11trains per day
Served by
- Abellio Greater Anglia
- Thameslink
- Great Northern
- CrossCountry
- LNER
Cambridge to London train
from £13
Direct trains available
1h05 average duration
13trains per day
Served by
- Abellio Greater Anglia
- Great Northern
- CrossCountry
- Thameslink
London to Letchworth Garden City train
from £5
Direct trains available
0h27 average duration
6trains per day
Served by
- Thameslink
- Great Northern
- LNER
Cambridge North (CMB) to London Kings Cross (KGX) train
from £9
Direct trains available
0h50 average duration
6trains per day
Served by
- Great Northern
- Abellio Greater Anglia
- Thameslink
London Kings Cross (KGX) to Royston station (RYS) train
from £12
Direct trains available
0h36 average duration
5trains per day
Served by
- Thameslink
- Great Northern
- LNER
Letchworth Garden City to London train
from £9
Direct trains available
0h29 average duration
6trains per day
Served by
- LNER
- Great Northern
- Thameslink
Welwyn North (WLW) to London Kings Cross (KGX) train
from £9
Direct trains available
0h19 average duration
6trains per day
Served by
- Great Northern
- Thameslink
Cambridge station (CBG) to London Kings Cross (KGX) train
from £9
Direct trains available
0h48 average duration
7trains per day
Served by
- Great Northern
- Abellio Greater Anglia
- CrossCountry
- Thameslink
Great Northern FAQs
Everything you need to know to travel with Great Northern: amenities, cancellation policy, luggage allowance and more
Great Northern operates train services across various destinations in the southeastern region of England, including routes connecting London with Cambridge, Peterborough, and King's Lynn.
Great Northern trains are equipped with features to assist passengers with reduced mobility, including wheelchair spaces, accessible toilets, ramps for boarding, and priority seating.
To cancel your train ticket with Great Northern, you must refer to the refund policy for specific ticket types.
No formal check-in process is required when traveling with Great Northern; simply board the train with a valid ticket.
Yes, if you miss your connection due to a delay, Great Northern provides compensation for such incidents.
Refunds with Great Northern are processed within 7 to 20 working days, with Advance tickets being non-refundable and Anytime and Off-Peak tickets refundable for a £10 admin fee.
Refunds are not available for Advance tickets with Great Northern, while Anytime and Off-Peak tickets can be refunded with a £10 admin fee, taking 7-20 working days to process.
If your train with Great Northern is delayed, compensation for the delay is available based on their policy.
For train delays over 120 minutes, Great Northern offers compensation of 50% of the single ticket price or 50% of the relevant portion of a return ticket.
For a train delay of 60-119 minutes with Great Northern, the compensation is 25% of the single ticket price or 25% of the relevant portion of a return ticket.
Great Northern services typically depart from London King's Cross and Moorgate stations.
On Great Northern trains, passengers can store their luggage in the overhead racks, luggage areas at the end of carriages, or under the seats. Passengers are allowed to carry 2 large items of luggage and 1 small hand luggage.
Great Northern does not operate overnight trains.
You do not need a passport when traveling within the UK with Great Northern, as their services operate domestically.
Small pets can travel for free on Great Northern trains, with a maximum of two dogs per passenger, provided they are on a lead.
If your train is canceled with Great Northern, you will receive a full refund.
With Great Northern, "Off-Peak" and "Super Off-Peak" tickets are typically refundable, although an administration fee may apply. Always check the specific terms and conditions for each ticket type.
Great Northern trains are equipped with USB plugs, allowing passengers to charge their devices during their journey.
Subway tickets cannot be purchased onboard Great Northern trains.
Great Northern does not offer compensation for delays caused by weather or strikes.
Yes, Great Northern trains offer onboard WiFi for passengers.
Great Northern offers quiet zones on their services, providing a quieter environment for passengers who prefer less noise while traveling.
station information and facilities
Most popular Great Northern train stations
Amenities at train station
Wifi
Lockers
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transport options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotel
LoungeLost and Found OfficeTicket OfficeBike Parking
Car Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 23:00 Saturday 05:10 - 23:00 Sunday 07:00 - 22:55
Distance to city center
1 kmParking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The accessible toilets are on platform 4
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Platforms 1, 4 and 7
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle point is by the Car Park
- Storage CCTV: Yes
Public transport options for Cambridge
- Location for Rail Replacement Services: Rail replacement buses depart from the front of the station
Amenities at train station
WifiParkingDiningATMAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 07:00 - 19:30 Sunday 07:30 - 19:00
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platforms
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Great Northern destinations
Not sure where to begin your Great Northern adventure? Check out these popular Great Northern destinations for travel details and nearby attractions:
Great Northern Services
\nFree WiFi is available at over 104 stations across the Thameslink and Great Northern network. First Class tickets are available but not all Great Northern services offer First Class seating. Only folding bikes are allowed to be taken on to Great Northern services. Non-folding bikes generally can't be accommodated on services into and out of London during peak times. As per the National Rail Terms of Carriage, up to two small pets can be taken on board for free, providing they do not take up a seat. Additional pets will require tickets. Usually they will need to be kept on a lead or in suitable pet carrier.
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