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Provider information and services
Thameslink
About
Thameslink is a train service that operates in the United Kingdom. It is operated by Govia Thameslink Railway and serves the counties of Bedfordshire, Cambridgeshire, Hertfordshire, London, and Surrey. The trains run from early morning until late at night, with some services running 24 hours a day. There are a variety of train types available, including Class 700 Desiro City, Class 377 Electrostar, Class 387/1 Electrostar, and Class 319/0. Ticket types include Anytime, Off-Peak, Super Off-Peak, and Advance. Onboard facilities include Wi-Fi, power sockets, and air conditioning. The most popular routes for Thameslink are London to Brighton, London to Bedford, and London to Luton.
Luggage & cancellation policy
Luggage included
2 large items of luggage and 1 small hand luggage
Luggage storage
Overhead racks, luggage areas at the end of carriages, under seats
Cancellation Policy
Refund policies depend on ticket type
Refund
Full refund available if service is canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service on some routes offering drinks and snacks
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating
Pets
Small pets free of charge. Dogs must be on a lead. Maximum two dogs per passenger
Quiet zone
Family area
Popular Routes
Thameslink train tickets
Select the route
Showing the fastest and cheapest results for 12 Nov
- Thameslink
9:06 1h24 Gatwick Airport (GTW) 10:30 Heathrow Terminals 2 & 3 (HXX) £56 1 One-way 1 change - Thameslink
7:36 1h24 Gatwick Airport (GTW) 9:00 Heathrow Terminals 2 & 3 (HXX) £56 1 One-way 1 change - Thameslink
7:06 1h24 Gatwick Airport (GTW) 8:30 Heathrow Terminals 2 & 3 (HXX) £56 1 One-way 1 change - Thameslink
6:06 1h24 Gatwick Airport (GTW) 7:30 Heathrow Terminals 2 & 3 (HXX) £56 1 One-way 1 change - Thameslink
8:06 1h24 Gatwick Airport (GTW) 9:30 Heathrow Terminals 2 & 3 (HXX) £56 1 One-way 1 change
Find a PDF version of all Thameslink times here.
Popular Routes Operated by Thameslink
Trains from London to Brighton
Trains from Brighton to London
Trains from London to Bedford
Trains from Bedford to London
Trains from London to St. Albans
Popular Thameslink routes
London Bridge (LBG) to Brighton station (BTN) train
from £7
Direct trains available
0h55 average duration
24trains per day
Served by
- Thameslink
- Southern
London to Brighton train
from £5
Direct trains available
0h55 average duration
10trains per day
Served by
- Thameslink
- Southern
- Gatwick Express
Gatwick Airport (GTW) to London St Pancras International (STP) train
from £11
Direct trains available
0h41 average duration
19trains per day
Served by
- Thameslink
- Southern
- Gatwick Express
- Tube
Luton to London train
from £4
Direct trains available
0h23 average duration
12trains per day
Served by
- Thameslink
- East Midlands Railway
Gatwick Airport (GTW) to London Bridge (LBG) train
from £14
Direct trains available
0h27 average duration
18trains per day
Served by
- Thameslink
- Southern
- Tube
- Gatwick Express
Gatwick Airport (GTW) to Farringdon (ZFD) train
from £16
Direct trains available
0h36 average duration
19trains per day
Served by
- Thameslink
- Southern
- Gatwick Express
- Tube
- London Overground
London to Luton train
from £4
Direct trains available
0h24 average duration
12trains per day
Served by
- Thameslink
- East Midlands Railway
London St Pancras International (STP) to Gatwick Airport (GTW) train
from £11
Direct trains available
0h36 average duration
20trains per day
Served by
- Thameslink
- Gatwick Express
- Southern
- Tube
Luton station (LUT) to London St Pancras International (STP) train
from £4
Direct trains available
0h23 average duration
20trains per day
Served by
- Thameslink
- East Midlands Railway
London Bridge (LBG) to Gatwick Airport (GTW) train
from £8
Direct trains available
0h27 average duration
18trains per day
Served by
- Thameslink
- Southern
- Tube
Thameslink FAQs
Everything you need to know to travel with Thameslink: amenities, cancellation policy, luggage allowance and more
Thameslink operates train services connecting key destinations such as London, Brighton, Bedford, Cambridge, and Gatwick Airport, offering convenient travel across these major locations.
Thameslink trains are designed to be accessible for passengers with reduced mobility, offering features such as wheelchair spaces, accessible toilets, ramps for boarding, and priority seating.
Refund policies for train tickets with Thameslink depend on the ticket type you purchased.
For Thameslink, there is no formal check-in process; simply show your valid ticket when requested.
Yes, if you miss your connection due to a delay, Thameslink offers compensation for this inconvenience.
For Thameslink, refunds for Anytime tickets are usually processed within 20 working days, while Advance tickets are non-refundable.
Thameslink's compensation request process typically allows claims to be submitted within 20 working days, although specific details about the refundability of tickets indicate that Anytime tickets are fully refundable, while Advance tickets are non-refundable.
If your train with Thameslink is delayed, you are eligible for compensation for connection delays.
For a train delay with Thameslink exceeding 120 minutes, passengers are entitled to a compensation of 50% of the single ticket price or 50% of the relevant portion of the return ticket price.
For a Thameslink train delay between 60 and 119 minutes, compensation is 25% of the single ticket price or 25% of the relevant portion of the return ticket price.
Thameslink operates from multiple stations across the London area, including London Bridge, Blackfriars, and St Pancras International.
On Thameslink trains, passengers can store their luggage in overhead racks, luggage areas at the end of carriages, or under seats. Passengers are allowed to bring 2 large items of luggage and 1 small hand luggage.
Thameslink does not operate overnight trains, as night journeys are not available with this provider.
You do not need to bring your passport when traveling with Thameslink, as it primarily operates within the UK and typically requires only a valid train ticket for travel.
Yes, you can take pets onboard a Thameslink train. Small pets travel free of charge, and dogs must be on a lead, with a maximum of two dogs allowed per passenger.
If a train operated by Thameslink is canceled, a full refund is available.
Thameslink offers refundable options for flexible tickets, such as Anytime and Off-Peak tickets, allowing changes or cancellations for a fee.
Yes, Thameslink trains are equipped with USB plugs for passenger use.
You cannot buy subway tickets onboard the Thameslink train.
Thameslink does not offer compensation for delays caused by weather or strikes.
Yes, Thameslink trains provide WiFi onboard for passengers.
Thameslink offers a Quiet Zone for passengers seeking a more peaceful travel environment, but specific family compartments are not mentioned.
station information and facilities
Most popular Thameslink train stations
Amenities at train station
Wifi
Lockers
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Car Rental
Information Deskinformation
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station
Lockers
- Provided by Excess Baggage Co located in the North Terminal, open daily from 06:00 until 18:00
Parking
- Car Park: Airport Car Park
Dining
- Costa Coffee
- KFC
- McDonald's
Taxis
- Taxi: Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
Accessibility
- Escalators, elevators, induction loop, accessible ticket machines, impaired mobility set down, wheelchair ramp for train access, accessible toilets, accessible booking office
WC
- Toilets Location: Platforms 1 and 2
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- Hilton London Gatwick Airport
- Travelodge Gatwick Airport Central
- Premier Inn London Gatwick Airport (North Terminal)
Lounge
- Waiting rooms location: Heated waiting areas are available on platforms
Ticket Office
- 24/7
Car Rental
- Car hire: Yes, various companies operate from both North and South airport terminals, 200 yards from the station
Information Desk
- Located inside the main terminal
Public transport options for Gatwick Airport
- Bus lines: GH1, 17, 18
- Train lines: Thameslink, Brighton Main Line, Gatwick Express, Redhill Line, Mainline East, Mainline West
- Onward travel information: Available from airport.
- Location for Rail Replacement Services: The upper level of the bus station
Amenities at train station
WifiLockers
ShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike Parking
Bike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Wifi
- Free, unlimited WiFi is available throughout the station
Lockers
- Luggage lockers are located on the lower concourse close to the Eurostar line
Parking
- Car Park: Station Car Park
Dining
- The Betjeman Arms
- AMT Coffee
- The Booking Office
- Carluccio’s
- Chop’d
- Greggs
Taxis
- Taxi: Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK
- Accessible taxis: Accessible taxis can be located on Midland Road and Pancras Road
Accessibility
- Wheelchair access, elevators, escalators, complimentary assistance for passengers with reduced mobility and other needs
WC
- National key toilets: Yes
- National key toilets location: There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too
- Baby changing facilities: Yes
Hotel
- The Standard
- Kimpton Fitzroy London
- Alhambra Hotel
Ticket Office
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Bike Parking
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: Yes
Information Desk
- Located on the lower level in the main hall
Public transport options for London St Pancras International
- Subway lines: Circle Line, Hammersmith & City Line, Metropolitan Line, Northern Line, Piccadilly Line, Victoria Line
- Train lines: Overground line, High Speed 1, Eurostar
- Bus lines: 326, 139
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Number of platforms
8Wifi
- Free
Parking
- The car park is open 24/7. Access via Stroudley Road
Dining
- The Grand Central
- The Cyclist
Taxis
- Outside the main entrance
Accessibility
- Elevators, ramps, restrooms
WC
- £0.50
Hotel
- Jurys Inn Brighton
- Ibis Brighton City Centre
- My Brighton Hotel
Lost and Found Office
- Located in the main concourse
Car Rental
- Enterprise
- Europcar
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-8 for trains to London, Gatwick, and the south coast
- Hall 2: ticket office and waiting area
Public transport options for Brighton
- Bus: Several lines available
- Train: Southern and Thameslink services
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 04:45 - 01:00 Saturday 04:45 - 01:00 Sunday 05:25 - 01:00 Ticket office is located on the lower level concourse.
Distance to city center
2 kmShopping
- Type of shops available: Various shops, cafes and restaurants
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All platforms can be accessed by lift
- Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45 Sunday 06:00 - 00:45
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets can be located on the lower concourse. A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Located in Station Approach
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transport options for London Bridge
- Onward travel information: The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street. For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.
- Location for Rail Replacement Services: Rail replacement bus services are usually found outside the front of the station. However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
- Metro: For North and North East Kent and South East London
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 21:45 Saturday 05:45 - 22:00 Sunday 06:45 - 21:45
Parking
- Car Park: Station Road Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Available during staffing hours
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: There are heated waiting areas on platforms 1 to 4
Bike Parking
- Storage sheltered: Yes
- Storage location: Front and rear entrances
- Storage CCTV: Yes
Amenities at train station
ParkingDiningAccessibilityHotelTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 09:30 - 16:30
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
Public transport options for Farringdon
- Metro: Metropolitan, Circle, Hammersmith & City Lines
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday 05:45 - 22:00 Saturday 06:45 - 21:15 Sunday 07:30 - 21:45
Parking
- Car Park: Victoria Street Multi Storey Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Available during staffing hours
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: There is a heated waiting area on each platform
Bike Parking
- Storage sheltered: Yes
- Storage location: Station Way & Ridgmont Road
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 07:15 - 20:30 Saturday 07:15 - 20:00 Sunday 08:00 - 16:00
Distance to city center
1 kmShopping
- Type of shops available: Newsagent
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms iva lifts. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: North Bank Booking Hall
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance Northbank side
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 00:30 Saturday 06:30 - 00:00 Sunday 07:30 - 00:00
Distance to city center
1 kmShopping
- Type of shops available: Coffee shops
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: There is a heated waiting area on platforms 2 and 3 and also adjacent to platform 4
Bike Parking
- Storage sheltered: Yes
- Storage location: Front of station and Kimpton Road
- Storage CCTV: Yes
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 24 hours Monday - Sunday
Distance to city center
2 kmNumber of platforms
5Wifi
- Free
Parking
- The car park is open 24/7. Access is available via Airport Way
Dining
- Pret A Manger
- Starbucks
- The Smithfield
Taxis
- Outside the main terminal
Accessibility
- Elevators, ramps
WC
- £1
Hotel
- Holiday Inn London - Luton Airport
- Courtyard Luton Airport
- Ibis Budget Luton Airport
Lost and Found Office
- Located in the main terminal
Car Rental
- Avis
- Europcar
- Hertz
Information Desk
- Located in the main terminal
Luggage Carts
- Free
Station Plan
- Main terminal: check-in, security, and arrivals
- Train station: connected via a shuttle service to the airport terminal
Public transport options for London Luton Airport
- Train: Thameslink and East Midlands Railway services
- Bus: Several lines available including National Express and Green Line coaches
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 24 Hours a Day
Distance to city center
1 kmShopping
- Type of shops available: Shoe repairer Wide range of shops Off Licence Passport Photo Booth
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free access to all platforms. Lifts to overbridge from all platforms and side entrance. Long steep ramps to platforms from main entrance. (over 1:10 gradient). Assistance Meeting Point is the Information Point on station concourse
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: There are heated waiting rooms and covered waiting areas on each platform
Bike Parking
- Storage location: Station front, opposite Platform 6
- Storage CCTV: Yes
Public transport options for East Croydon
- Location for Rail Replacement Services: Rail replacement buses pick up / drop off at the bus stop on Dingwall Road.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 23:00 Saturday 05:10 - 23:00 Sunday 07:00 - 22:55
Distance to city center
1 kmParking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The accessible toilets are on platform 4
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Platforms 1, 4 and 7
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle point is by the Car Park
- Storage CCTV: Yes
Public transport options for Cambridge
- Location for Rail Replacement Services: Rail replacement buses depart from the front of the station
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 21:30 Sunday 08:00 - 20:15
Parking
- Car Park: Railway South Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC available on station concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Bike Parking
- Storage location: Long and short term car park areas
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 21:00 Saturday 05:45 - 21:00 Sunday 07:15 - 21:15
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is adjacent to the taxi rank at the front of the station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Available during staffing hours
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available
Bike Parking
- Storage sheltered: Yes
- Storage location: Front right hand side and station front
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 07:15 - 19:45 Saturday - Sunday Closed
Distance to city center
1 kmShopping
- Type of shops available: Key cutting, Newsagent
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Ludgate Entrance
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: The platforms at this station are underground. There are seats on both platforms
Bike Parking
- Storage sheltered: No
- Storage location: Pilgrim St
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:55 - 22:15 Sunday 06:40 - 20:45
Distance to city center
1 kmParking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platforms 2 and 3
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Unheated waiting areas are available on platforms 2 and 3
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside station, alongside walkway between ticket office and gateline
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Address
Finsbury Park station, Station Place, Seven Sisters Road, Finsbury Park, Greater London, N4 2DHTicket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:45 - 21:00
Distance to city center
6 kmParking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to platfrom 1/2 only (towards London). Access to all other platforms via steps. Assistance Meeting Point is ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platforms 7/8, Male only on Platforms 3/4
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: A heated waiting room is available on platforms 7 and 8. Access to is not step free. Unheated shelters are available on other platforms
Bike Parking
- Storage location: Outside the station on Stroud Green Road
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:00 Saturday 06:15 - 20:00 Sunday 07:15 - 18:30
Shopping
- Type of shops available: Coffee shop, Platform1 and Newsagent, Platform 2
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the the front of the station next to the night gate
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC available on Platform 1 and 2 Accessible Toilet Location - Platform 1
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting rooms are available on both platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Distance to city center
6 kmNumber of platforms
4Wifi
- Free
Parking
- Parking is available near the station with limited spaces
Dining
- The Wet Fish Cafe
- The Black Lion
Taxis
- Outside the main entrance
Accessibility
- Ramps, restrooms
WC
- Free for passengers
Hotel
- The Langorf Hotel
- Holiday Inn Express London - Swiss Cottage
- Quality Hotel Hampstead
Lost and Found Office
- Located near the main entrance
Information Desk
- Located near the main entrance
Luggage Carts
- Free
Public transport options for West Hampstead Thameslink
- Bus: Several lines available
- London Underground: Jubilee Line at West Hampstead station
- Overground: West Hampstead Overground station nearby
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:00 - 20:00
Parking
- Car Park: Spittle Bank
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible taxis: Outside station plus we can book by phone
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Alongside station entrance and adjacent to BTP office
- Storage CCTV: Yes
Public transport options for Peterborough
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the station entrance.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:00
Distance to city center
1 kmShopping
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Bike Parking
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transport options for London Victoria
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:30 Saturday 06:00 - 19:20 Sunday 07:45 - 17:45
Distance to city center
4 kmParking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station. Step free access to southbound platform 1 and northbound platform 4 (via a separate entrance). No step free access to northbound platform 2 or southbound platform 3. Most services call at platforms 1 and 2. The assistance meeting point is Platform 4 next to ticket office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: No
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 4
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 20:15 Saturday 06:15 - 19:15 Sunday 07:15 - 20:15
Shopping
- Type of shops available: Coffee shop
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the front of the station Ticket Office entrance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 4
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on platform 1, 2 and 3
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1 and 4 and station car park
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket Officeinformation
Address
Heathrow Airport Terminals 2 & 3 station, Inner Ring Road, Heathrow Airport, Greater London, TW6 1WDTicket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:59
Distance to city center
23 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- National key toilets: No
- Baby changing facilities: Yes
Public transport options for Heathrow Terminals 2 & 3
- Onward travel information: National Rail trains serving London Paddington National Express coaches to Victoria Coach Station and Gatwick Airport London Underground
- Metro: Connection available with the London Underground (Piccadilly Line)
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:30 Saturday 06:00 - 20:30 Sunday 07:15 - 21:00
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: There are heated waiting rooms and covered waiting areas on all platforms
Bike Parking
- Storage location: Car park
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 22:35 Sunday 06:50 - 21:45
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms iva lifts. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platforms 0, 1, 2 and 3
- National key toilets: Yes
Lounge
- Waiting rooms location: There are heated waiting areas on all platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Two-tier cycle storage at station front
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:00 Saturday 06:15 - 20:00 Sunday 08:15 - 20:00
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the ticket office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Available in booking hall and Platform 2
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Unheated waiting areas are available on both platforms
Bike Parking
- Storage location: Front right hand side and platform 3 car park
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:30 Saturday 07:15 - 15:45 Sunday 08:15 - 14:45
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Available during staffing hours
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting areas are available on platform 1 and in the ticket office on platform 4
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 06:10 - 20:00
Shopping
- Type of shops available: Convenience Store
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on platforms 1, 2, 3 and 4
Bike Parking
- Storage location: Station front
- Storage CCTV: Yes
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station
Lockers
- Luggage lockers are located near the taxi stand beside Platform 11.
Shopping
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Dining
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
Taxis
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts
Accessibility
- Wheelchair access, escalators, elevators
WC
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12
- Baby changing facilities: Yes
Hotel
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
Lounge
- Waiting rooms location: Platform 12
Ticket Office
- 24/7
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
Information Desk
- Located near Platform 1
Public transport options for London Paddington
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 19:45 Saturday 06:20 - 19:45 Sunday 09:10 - 16:45
Shopping
- Type of shops available: Florist in Booking Hall
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Booking Hall and Platforms 2 and 3
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Waiting areas are available on platforms 2 and 3 and in the booking hall
Bike Parking
- Storage sheltered: Yes
- Storage location: On overbridge & near side entrance to Platform 1
- Storage CCTV: Yes
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance
Public transport options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Amenities at train station
ShoppingParkingDiningAccessibilityWCHotelLoungeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 20:00 Saturday 05:45 - 20:00 Sunday 06:45 - 20:00 Assistance/Help available from station staff from First to Last trains.
Shopping
- Type of shops available: newspapers
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: in the booking hall on Platform 0 entrance
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day Assistance/Help available from station staff from First to Last trains
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 0 & 2- Available during staffing hours
- National key toilets: Yes
- National key toilets location: platform 0&2- Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: Platform 2- Available during staffing hours
Lounge
- Waiting rooms location: Heated waiting room on platform 0 Only available when staff present
Bike Parking
- Storage sheltered: Yes
- Storage location: both sides of station
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Gravesend
- Location for Rail Replacement Services: Clive Road
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday 03:10 - 01:00 Tuesday,Wednesday,Thursday 04:00 - 01:00 Friday,Saturday,Sunday 03:40 - 01:00 Adjacent to Platform 10
Distance to city center
3 kmShopping
- Type of shops available: Wide range of shops
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops
- Accessible taxis: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10
- National key toilets: Yes
- National key toilets location: Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transport options for London Liverpool Street
- Location for Rail Replacement Services: Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
- Metro: Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:10 Saturday 07:30 - 13:55 Sunday 08:10 - 14:35
Distance to city center
2 kmParking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: No
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Unheated waiting shelters are available on all platforms
Bike Parking
- Storage location: Front left hand / right hand side
- Storage CCTV: Yes
Amenities at train station
ParkingAccessibilityLoungeLost and Found OfficeTicket Officeinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:59
Distance to city center
25 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
Amenities at train station
WifiShoppingParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:30 Saturday 06:00 - 20:30 Sunday 06:30 - 21:15
Shopping
- Type of shops available: Convenience store, coffee shop
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Booking hall, main concourse
- National key toilets: No
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on each platform
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside main entrance near the car park
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 24 Hours a Day Tickets bought in advance online or from South Western Railway telesales can be collected at Ticket Office or at Self-Serve Ticket Machines.
Distance to city center
1 kmShopping
- Type of shops available: A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access from the main concourse to all platforms, shops and facilities. Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key
- National key toilets: Yes
- National key toilets location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Cycle storage is located outside exit 3 on Station Approach / Cab Road
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transport options for London Waterloo
- Onward travel information: Waterloo is well connected to London's public transport network. Waterloo Underground station serves the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Plan a journey - Transport for London (tfl.gov.uk) Buses depart from several points around the station. All Transport for London Buses are accessible with step free access and have a dedicated mobility space. Buses from Waterloo (tfl.gov.uk) The station has a dedicated taxi rank for London Black Taxis on the roadway outside exit 3. Santander Hire Bicycles are available from the docking stations outside. Santander Cycles - Transport for London (tfl.gov.uk) Waterloo is within easy walking distance of the South Bank and a number of visitor attractions. Walking - Transport for London (tfl.gov.uk).
- Metro: Waterloo Underground station is served by the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Step free access is available to and from the Jubilee Line. For more information on London Transport accessibility: Plan an accessible journey - Transport for London (tfl.gov.uk).
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:35 Saturday 06:40 - 20:00 Sunday 09:00 - 16:35
Shopping
- Type of shops available: There is a newsagent located next to the booking hall, on the bridge
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B2 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (over 400m and gradient above 1:10). Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: A heated waiting area is available on platform 2
Bike Parking
- Storage location: Station front
- Storage CCTV: Yes
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:50 - 20:00 Saturday 06:10 - 20:00 Sunday 07:10 - 19:00 Assistance/Help available from station staff from First to Last trains.
Shopping
- Type of shops available: newspapers
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. This station has step free access to all platforms - Step free access to all platforms and interchange via lifts. Step free access direct to Platform 3 via side entrance off Railway Street. Stepped access from main entrance via station footbridge
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 24 Hours a Day Assistance/Help available from station staff from First to Last trains
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform 1/2 & 3- Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platforms 1/2 & 3 - Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: Platforms 1/2 & 3- Available during staffing hours
Lounge
- Waiting rooms location: Heated waiting Room on platform 1/2 and platform 3 only available up to 8pm. (20:00 hrs)
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Gillingham (Kent)
- Location for Rail Replacement Services: Side entrance to platform 3, on Railway Street.
Amenities at train station
WifiShoppingParkingDiningTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:00 Saturday 07:00 - 19:30 Sunday 09:00 - 17:10
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is inside the ticket office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1
- National key toilets: Yes
- National key toilets location: Platform 2
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on both platforms
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Public transport options for Letchworth Garden City
- Onward travel information: Bus stops are located at front of station
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:50 - 20:00 Saturday 06:20 - 20:00 Sunday 07:10 - 19:00 Assistance/Help available from station staff from First to Last trains.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London via ramp to car park. Step free access to platform 2 for services away from London via ramp from Railway Street. Step free interchange via road and steep paths is in excess of 250 metres. Step access between platforms available via the booking hall
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: In the booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day Assistance/Help available from station staff from First to Last trains
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1 & 2 - Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platform 1&2 - Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: acessible toilet platform 2- Available during staffing hours
Lounge
- Waiting rooms location: There are heated waiting rooms on platform 1 and 2 - Only available up to 8pm
Bike Parking
- Storage sheltered: Yes
- Storage location: downside car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Chatham
- Location for Rail Replacement Services: Bus stop B in the bus interchange, to the right of the station entrance
Amenities at train station
ParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 19:10 Sunday 09:10 - 16:45
Distance to city center
2 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is outside the ticket office on platforms 1 and 2
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: There is an unheated waiting area on platform 1, 2 and 3
Bike Parking
- Storage location: Platform 3
- Storage CCTV: Yes
Amenities at train station
WifiParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:10 - 20:20 Sunday 08:40 - 18:20
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platforms via lifts. Assistance Meeting Point is the Ticket Office
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: There are heated waiting areas on both platforms
Bike Parking
- Storage location: Station car park
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:40 - 21:30 Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
Shopping
- Type of shops available: Newsagent
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Accessible toilets are available
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Note that these are Council-owned cycle racks, located outside the front of the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
Public transport options for Stratford (London)
- Location for Rail Replacement Services: Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
- Metro: London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Amenities at train station
ParkingDiningTaxisAccessibilityHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 14:15 Saturday 08:00 - 14:15 Sunday 08:15 - 14:15
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the footbridge. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Lounge
- Waiting rooms location: Heated waiting rooms available on platforms 1 and 2. Unheated waiting Shelters are available on Platforms 3 and 4
Bike Parking
- Storage location: Front left hand side
- Storage CCTV: Yes
Amenities at train station
WifiShoppingParkingDiningTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 09:15 - 17:30 Sunday Closed
Shopping
- Type of shops available: Newsagent in Booking Hall
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street, steep in places. Assistance Meeting Point is the taxi bay at the front of the station. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on both platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1 station entrance and car park / Platform 2 car park
- Storage CCTV: Yes
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:05 Saturday 06:10 - 20:05 Sunday 07:10 - 18:40 This station is not continuously staffed. Please see staffing times for details of when staff are available.
Distance to city center
2 kmShopping
- Type of shops available: newspapers
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via ramp. Step free access to platform 2 via station entrance. Step free interchange via DLR lift to/from DLR subway. For stepped access between platforms go via station subway
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 05:30 - 19:40 Saturday 05:30 - 19:40 Sunday 07:30 - 20:00
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Booking Hall - Available during staffing hours
- National key toilets: Yes
- National key toilets location: Booking Hall- Available during staffing hours
- Baby changing facilities: No
Lounge
- Waiting rooms location: Unheated seating area in booking hall only available when staff are present
Bike Parking
- Storage sheltered: Yes
- Storage location: On Platform 2 - Turn right after exiting booking hall
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Greenwich
- Location for Rail Replacement Services: Towards Charlton: Bus stop N on Greenwich High Road Towards New Cross or London Bridge: Bus stop P on Greenwich High Road
Amenities at train station
ParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:05 Saturday 06:10 - 20:05 Sunday 07:30 - 19:30
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms. Staff ramp assistance is always available. Accessible seating is available in the ticket hall and platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: On the paid side of the barrier within the stations ticket hall. Separate baby change facilities are also available within the ticket hall on the paid side of the barrier
- National key toilets: Yes
- National key toilets location: Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key
- Baby changing facilities: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Abbey Wood Station
- Location for Rail Replacement Services: Towards Dartford - Bus stop B (outside of the station) Towards Plumstead - Bus stop A (outside of the station)
Amenities at train station
WifiShoppingParkingDiningAccessibilityLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:30 Saturday 07:30 - 19:00 Sunday 09:00 - 18:00
Distance to city center
14 kmShopping
- Type of shops available: Coffee shop
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office hall next to the gateline
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Station front
- Storage CCTV: Yes
Other train journeys you might be interested in
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