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Provider information and services
SJ
About
SJ is a Swedish train company that offers a wide range of services to its passengers. It operates high-speed trains, regional trains, and night trains, all of which are comfortable and reliable. The high-speed trains, X2000, are the fastest way to travel between cities, while the regional trains, Pågatåg, are perfect for shorter trips. The night trains, SJ Nattåg, offer a comfortable way to travel overnight. SJ offers a variety of ticket types, including single tickets, return tickets, and SJ Prio tickets, which offer discounts for frequent travelers. Onboard facilities include free Wi-Fi, power outlets, and a café car. The most popular routes for SJ are between Stockholm and Gothenburg, Stockholm and Malmö, and Stockholm and Uppsala.
Luggage & cancellation policy
Luggage included
2 pieces of hand luggage included in ticket price
Luggage storage
Overhead racks, under seats, and designated luggage areas at ends of carriages
Cancellation Policy
Cancellation possible according to ticket conditions
Refund
Full refund provided for canceled trains
Amenities on board the train
Wifi
Food sold onboard
Restaurant car on long-distance trains, bistro car with snacks and drinks, at-seat service in 1st class
Seat reservation
Optional seat reservation for additional fee in 2nd class, included in 1st class ticket
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, and assistance service available
Pets
Small pets free in carrier, larger dogs require paid ticket, guide dogs travel free
Quiet zone
SJ FAQs
Everything you need to know to travel with SJ: amenities, cancellation policy, luggage allowance and more
SJ operates a network throughout Sweden, offering train services to major cities such as Stockholm, Gothenburg, and Malmö, and also provides international connections to Copenhagen in Denmark.
Yes, SJ trains are accessible for passengers with reduced mobility, offering wheelchair spaces, accessible toilets, and an assistance service.
You can cancel your train ticket with SJ as long as it complies with the ticket conditions specified in the cancellation policy.
There is no formal check-in process required with SJ; simply board the train with a valid ticket.
Yes, SJ does offer compensation if you miss your connection due to a delay.
Refunds with SJ are processed within 2-4 weeks, and available conditions vary depending on the ticket type.
You must submit your compensation request with SJ within the timeframe specified by your ticket type, as refund processing takes between 2 to 4 weeks.
If your train with SJ is delayed leading to a missed connection, they offer compensation for the disrupted travel.
If a train with SJ is delayed by more than 120 minutes, passengers are entitled to compensation amounting to 50% of the ticket price.
If an SJ train is delayed between 60 and 119 minutes, passengers are eligible for a compensation of 25% of the ticket price.
SJ, the Swedish rail operator, primarily departs from major train stations in Sweden, including Stockholm Central Station.
On SJ trains, you can store your luggage in overhead racks, under seats, and in designated luggage areas at the ends of carriages. Two pieces of hand luggage are included in the ticket price.
When traveling domestically within Sweden with the provider SJ, passengers typically do not need to bring their passport. However, international journeys may require a valid passport or other identification.
Yes, on SJ trains, small pets can travel for free in a carrier, while larger dogs require a paid ticket. Guide dogs are allowed to travel without a fee.
If your train with SJ is canceled, you will receive a full refund.
SJ offers refundable tickets on certain fare types, including 'Refundable' and 'Flex' tickets, which allow changes and cancellations for a refund according to their terms and conditions.
Yes, SJ trains are equipped with USB plugs for passenger convenience.
Subway tickets cannot be purchased onboard SJ trains.
SJ does not offer compensation for delays caused by weather or strikes.
Yes, SJ trains offer WiFi onboard.
SJ offers quiet zones on their trains to ensure a peaceful travel experience, while the availability of family compartments is not specified.
station information and facilities
Most popular SJ train stations
Amenities at train station
Wifi
Lockers
Dining
ATM
Taxis
Accessibility
WC
Hotel
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 06:00 - 21:00
- Sat - Sun: 10:00 - 20:00
Wifi
- The station WiFi is called "All Station Guests" and is free to use.
Lockers
- Luggage lockers are located near the bus terminal as well as in the upper level between Blueberry Tunnelgången and Kronans Apotek.
Dining
- Burger King
- Caffe Ritazza
- Blueberry Tunnelgången
- Espresso House
- Holy Monkey
- Icha Icha
- Starbucks
- Upper Crust
- Sushi Yama
- O'Learys
- & many more
Accessibility
- Facilities include elevators, escalators, ramps and barrier-free toilets. Personalized special assistance can be requested to escort or assist passengers.
Hotel
- Freys Hotel
- Nordic Light Hotel
- Radisson Blu Royal Viking Hotel
Ticket Office
- Mon - Fri: 06:00 - 21:00
- Sat - Sun: 10:00 - 20:00
Information Desk
- Information center for visitors, travelers and tourists is located in Centralhallen.
Public transport options for Stockholm Centralstation
- Metro lines: 10, 11, 13, 14, 17, 18, 19
- Bus lines: 53, 54, 516, 812C, 813C, Flygbussarna
- Tram lines: 7
- Train lines: Dala Line, Northern Main Line, East Coast Line, SJ X2000, 40, 41, 42X, 43, 43X, 44, Arlanda Express, FLX
Amenities at train station
WifiLockers
ParkingDiningATMTaxisAccessibilityWCHotel
Lounge
Lost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Number of platforms
13Wifi
- Free
Parking
- The car park is open 7 days a week from 5:00 a.m. to 1:00 a.m. Departures can be made outside of opening hours. You can access the car park at 4 rue de Compiègne as well as at 112 rue Maubeuge.
Dining
- Restaurant Frk. Barners Kælder
- Tivoli Food Hall
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps, restrooms.
WC
- DKK 5
Hotel
- Hotel Astoria
- Copenhagen Plaza Hotel
- Hotel Ansgar
Lounge
- Located in the main hall
Lost and Found Office
- Located in the main hall
Car Rental
- Avis
- Europcar
- Hertz
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-13 for trains to Sweden, Germany, and regional destinations
- Hall 2: S-train platforms
- Hall 3: Metro connections
Public transport options for København Hovedb.
- Metro: Line M3, Line M4
- Bus: Several lines available
- S-train: Lines A, B, C, E, H
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 10:15 - 18:30
Wifi
- The station WiFi is called "All Station Guests" and is free to use.
Lockers
- There are storage lockers at the station that are locked digitally and opened with a code.
Dining
- Burger King
- Espresso House
- Frankfurter Cabanossy & Grill
- Franks gatukök
- Fruit & Berry
- Happy M Kitchen
- Le Croissant
- Lilla London
- Metropolitan
- Mr. Shou
- & many more
Accessibility
- All entrances to the station are accessible. Barrier-free toilets and handicapped parking spaces are available for a fee. Personalized special assistance can be requested.
Hotel
- Hotel Royal
- Hotel Pigalle
- ProfilHotels | Opera
Ticket Office
- Mon - Fri: 10:15 - 18:30
Information Desk
- Opposite the taxi station.
Public transport options for Göteborg Centralstation
- Tram lines: 1, 2, 3, 4, 7, 9, 11, 13
- Bus lines: 60327, 61327, Flygbussarna
- Train lines: 029, FLX, MTRX, SJ Regionaltåg, SJ SJ3000, SJ X2000, Tågab, Västtågen, Öresundståg
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityHotelTicket OfficeCar Rentalinformation
Ticket Office Hours
- Mon - Fri: 09:15 - 17:15
Wifi
- The station WiFi is called "All Station Guests" and is free to use.
Lockers
- There are storage lockers at the station that are locked digitally and opened with a code. Max storage time 7 days.
Dining
- Bistro Royal
- Burger King
- Chao Oriental Express
- Espresso House
- O'Leary's
- Sliders & Shakes
- Woso Sushi
- Subway
- Sofra
- Spazio
- & many more
Accessibility
- Accessible entrances to the station are via the so-called Glashallen on the north side. Barrier-free toilets and handicapped parking spaces are available for a fee.
Hotel
- Hotel Duxiana Malmo
- Moment Hotels
- Mayfair Hotel Tunneln
Ticket Office
- Mon - Fri: 09:15 - 17:15
Public transport options for Malmö Centralstation
- Bus lines: 2, 3, 4, 5, 8, 31, 32, 35
- Train lines: City Tunnel, Øresund Line, Southern Main Line, West Coast Line
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotel
ShowerLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 5:00 AM - 1:00 AM Monday - Sunday
Number of platforms
19Wifi
- Free
Parking
- Parking is available 24/7 with access from Jernbanetorget.
Dining
- Egon Byporten
- Bella Bambina Ristorante
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps, restrooms.
WC
- NOK 10
Hotel
- Comfort Hotel Xpress Central Station
- Thon Hotel Opera
- Scandic Byporten
Shower
- Cost NOK 50
Lounge
- Located in the main hall
Lost and Found Office
- Located in the main hall
Car Rental
- Avis
- Hertz
- Europcar
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-8 for local and regional trains
- Hall 2: platform 9-19 for long-distance and international trains
- Hall 3: metro and tram connections
Public transport options for Oslo Sentralstasjon
- Metro: Lines 1, 2, 3, 4, 5
- Tram: Lines 11, 12, 13, 17, 18, 19
- Bus: Several lines available
SJ destinations
Not sure where to begin your SJ adventure? Check out these popular SJ destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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