Southeastern is a train company based in the United Kingdom. It operates services from London to Kent, Sussex, Surrey and parts of East Anglia. It runs services from early morning until late at night, seven days a week. Southeastern has a range of train types, including high-speed Javelin trains, commuter-friendly Metro services, and the classic InterCity services. Ticket types include Advance, Off-Peak, Super Off-Peak, and Anytime tickets. Onboard facilities include free Wi-Fi, power sockets, and a range of food and drink options. The most popular routes for Southeastern are London to Kent, London to Eastbourne, and London to Hastings.

Luggage & cancellation policy

Average Duration

1h 49m

Cheapest Price

£17

Southeastern frequency

8 a day

Luggage included

2 pieces of luggage and 1 small hand luggage

Luggage storage

Overhead racks and luggage storage areas at the end of carriages

Cancellation Policy

Refund policies vary by ticket type

Refund

Full refund if train is canceled

Amenities on board the train

Wifi

Food sold onboard

Trolley service with drinks and snacks on most services

Toilets

USB plugs

Accessibility

Wheelchair spaces, accessible toilets, and ramps for boarding

Pets

Small pets in carriers travel free. Dogs allowed with ticket. Guide dogs free

Quiet zone

Family area

Learn more about Southeastern

station information and facilities

Train stations in Ramsgate

Ramsgate

Amenities at train station

Parking

Dining

ATM

Accessibility

Lounge

Lost and Found Office

Ticket Office

Bike Parking

Information Desk

information

Address

Ramsgate station, Station Approach Road, Ramsgate, Kent, CT11 7RE

Phone Number

+44 3303339232

Ticket Office Hours

Opening hours: Monday - Friday 06:15 - 20:00 Saturday 06:15 - 20:00 Sunday 06:15 - 16:30 Assistance/Help available from station staff from First to Last trains.

Parking

Car Park: Station Car Park

Accessibility

Staff help available: Yes
Step free access coverage: Yes
Step free access note: Category A. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access.
Accessible public telephones: Public telephones are not wheelchair accessible
Accessible taxis: Accessible taxis are available to book
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: booking hall
Accessible toilets: Yes
Ramp for train access: Yes
Wheelchairs available: Yes
Wheelchairs available open hours: Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 24 Hours a Day Assistance/Help available from station staff from First to Last trains.
Impaired mobility set down / pick up points available: Yes

Toilets Location: Booking Hall- Available during staffing hours
National key toilets: Yes
National key toilets location: Booking Hall- Available during staffing hours
Baby changing facilities: Yes
Baby changing facilities location: Booking Hall- Available during staffing hours

Lounge

Waiting rooms location: Heated waiting room on Platform 1 and 2 Only available when staff present

Bike Parking

Storage sheltered: Yes
Storage location: There is cycle parking at the Minster end of Platform 3/4 There is also a covered cycle parking area in the forecourt by the main entrance
Storage CCTV: No

Information Desk

Information available from staff: Yes - from help point
Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Passenger Information Systems: Departure screens, Announcements

Public transport options for Ramsgate

Location for Rail Replacement Services: Station forecourt

Dumpton Park Parking

Amenities at train station

Parking

Dining

Accessibility

Lost and Found Office

Bike Parking

Information Desk

information

Address

Dumpton Park station, off Herseson Road, Ramsgate, Kent, CT11 7EW

Phone Number

+44 3453227021

Distance to city center

1 km

Parking

Car Park: Station Car Park

Accessibility

Staff help available: No
Step free access coverage: No
Step free access note: Category C. This station does not have step free access. Steps down to platforms, within the station level access between platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Accessible taxis: Accessible taxis are available to book
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: by entrance to platforms
Ramp for train access: Yes
Wheelchairs available: No
Impaired mobility set down / pick up points available: No

Information Desk

Information available from staff: Yes - from help point
Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Passenger Information Systems: Departure screens, Announcements

Public transport options for Dumpton Park

Location for Rail Replacement Services: Towards Ramsgate: Hereson Road outside the Racing Greyhound. Towards Margate: Hereson Road opposite The Racing Greyhound.

Ramsgate

information

Trains to Ramsgate: related information

Here are some other resources that might have the information you need

Travelling to Ramsgate: related information

Tickets and more information for coaches to Ramsgate

Top train destinations

Home TrainsTrains to Ramsgate

The Omio App Makes Travel Planning Easy

We’ll get you where you want to go. From live train updates to mobile tickets, our innovative app is the ideal way to plan and keep track of your travel.