London Paddington (PAD) to Birmingham New Street (BHM) train with West Midlands Trains

Fri 17 Jul
+ Add return
West Midlands Trains
Avanti West Coast
CrossCountry
Chiltern Railways
Great Western Railway
2,000+ travel companies
West Midlands Trains
Avanti West Coast
CrossCountry
Chiltern Railways
Great Western Railway
2,000+ travel companies
QR-Code
Scan to get our free app
Use our app to get live travel updates and book mobile tickets for trains, buses, flights, and ferries.
App Store
rate4.9
42K ratings
Google Play
rate4.6
136K reviews

The cheapest and fastest trains from London Paddington (PAD) to Birmingham New Street (BHM)

Showing times and prices for 17 Jul

Cheapest price

£110

Average price

£110

Fastest journey

2 h 22 m

Average duration

2 h 22 m

Trains per day

1

Distance

159 km

Cheap tickets

The best way to find a cheap train ticket from London Paddington (PAD) to Birmingham New Street (BHM) is to book your journey as far in advance as possible and to avoid travelling at rush hour.

The average ticket from London Paddington (PAD) to Birmingham New Street (BHM) will cost around £110 if you buy it on the day, but you can find cheap train tickets today for only £110.

Fast trains

To travel from London Paddington (PAD) to Birmingham New Street (BHM) you need to make at least one change.

  • Great Western RailwayY15410+CrossCountryG00738
    5:532h22
    London Paddington (PAD)
    8:15Birmingham New Street (BHM)
    £1101One-way
    1 change

Travel Information

Compare train and coach for London Paddington (PAD) to Birmingham New Street (BHM)

Omio recommends booking the train as it is the most popular option from London Paddington (PAD) to Birmingham New Street (BHM) among Omio's users. If you are prioritising price take the coach with prices starting from £6. For those with little time consider booking a train which can get you there in 2h 15m. The ticket price range depends on the travel mode: a coach costs an average of £6, and a train costs an average of £13.

Distance: 159 km

Compare train with

Most popular
Train
Coach

£34

Average Price

£9

Average Price

Cheapest

2h 45m

Average total duration

Fastest

2h 15m

Onboard

+

30m

Additional time*

3h 32m

Average total duration

3h 2m

Onboard

+

30m

Additional time*

West Midlands Trains

Most popular train company

FlixBus

Most popular bus company

Direct Options

Direct Options

Live departures

London Paddington (PAD) to Birmingham New Street (BHM) train times

The table below shows live departures for London Paddington (PAD) to Birmingham New Street (BHM) trains for today, Thursday 16 July. You can also manually refresh the results below to see updated train journeys.

Last updated at
ProviderDepartsDurationArrivesChanges
Tickets
Great Western RailwayY15410+CrossCountryG00738
On time
5:53 London Paddington (PAD)
2h22
8:15 Birmingham New Street (BHM)
1 change
Avanti West CoastW33945+TubeTube from London Paddington to London Euston
Delayed
7:10 7:42London Paddington (PAD)
1h45
9:27 Birmingham New Street (BHM)
1 change
Avanti West CoastW34260+TubeTube from London Paddington to London Euston
Delayed
7:16 7:48London Paddington (PAD)
2h00
9:48 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Marylebone+Chiltern RailwaysL37400+CrossCountryG00739
On time
7:50 London Paddington (PAD)
2h28
10:18 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+West Midlands TrainsY80809
On time
7:55 London Paddington (PAD)
2h49
10:44 Birmingham New Street (BHM)
1 change
Avanti West CoastW34077+West Midlands TrainsW70283+TubeTube from London Paddington to Harrow & Wealdstone
Delayed
8:52 8:06London Paddington (PAD)
2h42
10:48 Birmingham New Street (BHM)
2 changes
Avanti West CoastW33941+TubeTube from London Paddington to London Euston
Delayed
7:40 8:12London Paddington (PAD)
1h44
9:56 Birmingham New Street (BHM)
1 change
Great Western RailwayG14936+CrossCountryG00739
On time
8:16 London Paddington (PAD)
2h02
10:18 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+West Midlands TrainsC17848 · Y80809
On time
8:18 London Paddington (PAD)
2h26
10:44 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+West Midlands TrainsC17883
On time
8:28 London Paddington (PAD)
2h46
11:14 Birmingham New Street (BHM)
1 change
Avanti West CoastW34151+TubeTube from London Paddington to London Euston
Delayed
8:10 8:42London Paddington (PAD)
1h45
10:27 Birmingham New Street (BHM)
1 change
Avanti West CoastC01372+TubeTube from London Paddington to London Euston
Delayed
10:40 11:12London Paddington (PAD)
1h44
12:56 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+West Midlands TrainsC17792 · Y80843
On time
11:18 London Paddington (PAD)
2h26
13:44 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+West Midlands TrainsY80849
On time
11:28 London Paddington (PAD)
2h46
14:14 Birmingham New Street (BHM)
1 change
Avanti West CoastW33919+TubeTube from London Paddington to London Euston
Delayed
11:10 11:42London Paddington (PAD)
1h45
13:27 Birmingham New Street (BHM)
1 change
Great Western RailwayW34630+CrossCountryG00716
On time
14:12 London Paddington (PAD)
2h06
16:18 Birmingham New Street (BHM)
1 change
Avanti West CoastW34289+TubeTube from London Paddington to London Euston
Delayed
13:40 14:12London Paddington (PAD)
1h44
15:56 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+West Midlands TrainsC18017 · Y80879
On time
14:18 London Paddington (PAD)
2h26
16:44 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+West Midlands TrainsY80886
On time
14:28 London Paddington (PAD)
2h46
17:14 Birmingham New Street (BHM)
1 change
Great Western RailwayW34817+CrossCountryG00887
On time
14:36 London Paddington (PAD)
2h15
16:51 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+Avanti West CoastW34167
On time
15:42 London Paddington (PAD)
1h45
17:27 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+Avanti West CoastW34116
On time
15:48 London Paddington (PAD)
2h00
17:48 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+West Midlands TrainsY80906
On time
15:58 London Paddington (PAD)
2h46
18:44 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to Harrow & Wealdstone+West Midlands TrainsW70392+Avanti West CoastC01361
On time
16:06 London Paddington (PAD)
2h42
18:48 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+Avanti West CoastW34291
On time
16:12 London Paddington (PAD)
1h47
17:59 Birmingham New Street (BHM)
1 change
Avanti West CoastW34141+TubeTube from London Paddington to London Euston
Delayed
17:10 17:42London Paddington (PAD)
1h45
19:27 Birmingham New Street (BHM)
1 change
Avanti West CoastW34235+TubeTube from London Paddington to London Euston
Delayed
17:16 17:48London Paddington (PAD)
2h00
19:48 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Marylebone+Chiltern RailwaysL37384+CrossCountryG00733
On time
17:50 London Paddington (PAD)
2h28
20:18 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+West Midlands TrainsC17804
On time
17:58 London Paddington (PAD)
2h46
20:44 Birmingham New Street (BHM)
1 change
Avanti West CoastC01353+West Midlands TrainsW70417+TubeTube from London Paddington to Harrow & Wealdstone
Delayed
18:52 18:06London Paddington (PAD)
2h42
20:48 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+Avanti West CoastC01354
On time
19:37 London Paddington (PAD)
1h51
21:28 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to Harrow & Wealdstone+West Midlands TrainsW70431+Avanti West CoastW34049
On time
19:38 London Paddington (PAD)
2h49
22:27 Birmingham New Street (BHM)
2 changes
TubeTube from London Paddington to London Euston+Avanti West CoastC01355
On time
19:43 London Paddington (PAD)
2h05
21:48 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to London Euston+West Midlands TrainsC17971
On time
19:46 London Paddington (PAD)
2h58
22:44 Birmingham New Street (BHM)
1 change
TubeTube from London Paddington to Harrow & Wealdstone+Avanti West CoastC01357+West Midlands TrainsW70433
On time
20:06 London Paddington (PAD)
2h56
23:02 Birmingham New Street (BHM)
2 changes

Find all the dates and times for this journey

Compare prices and tickets London Paddington (PAD) to Birmingham New Street (BHM) by train or coach

Compare train and coach prices over the next three weeks. See the best deals at a glance, find the lowest fares, and choose the option that fits your budget.

Fri
17 Jul
Sat
18 Jul
Sun
19 Jul
Mon
20 Jul
Tue
21 Jul
Wed
22 Jul
Thu
23 Jul

Why should you book London Paddington (PAD) to Birmingham New Street (BHM) trains with Omio?

West Midlands Trains as well as Avanti West Coast, CrossCountry, Chiltern Railways, Great Western Railway and more offer trains services from London Paddington (PAD) to Birmingham New Street (BHM).
Omio is an official ticket reseller for all your travel options from London Paddington (PAD) to Birmingham New Street (BHM).

Why book with Omio vs West Midlands Trains?

  • Compare with other providers: On Omio, you can not only buy tickets for West Midlands Trains, but also compare tickets for the likes of Avanti West Coast, CrossCountry, Chiltern Railways or Great Western Railway to find the best option for your trip from London Paddington (PAD) to Birmingham New Street (BHM).
  • Designed for International Travelers: Omio is in your language including 24/7 customer service and offers multiple payment options, including PayPal, credit cards, and bank transfer, in your preferred currency.
  • Compare all your options: Omio allows you to compare West Midlands Trains with all available travel options, which are train and bus to ensure you get the best deal for traveling from London Paddington (PAD) to Birmingham New Street (BHM).

Why book with Omio over Wanderu or Raileurope?

  • Compare with other providers: On Omio, you can also compare tickets for the likes of Avanti West Coast, CrossCountry, Chiltern Railways or Great Western Railway to find the best option for your trip from London Paddington (PAD) to Birmingham New Street (BHM).
  • Multiple modes of transport: Omio allows you to compare travel options including train and bus to find the ideal travel option from London Paddington (PAD) to Birmingham New Street (BHM).

Journey information

Overview: Train from London Paddington (PAD) to Birmingham New Street (BHM)

United KingdomUnited Kingdom
United KingdomUnited Kingdom
Icon of train

Trains from London Paddington (PAD) to Birmingham New Street (BHM) run on average 3 times per day, taking around 2h 15m. Cheap train tickets for this journey start at £13 but you can travel from only £6 by coach.

The earliest train runs at 04:42, the last at 20:23. The fastest train covers the 159 km distance in 1h 45m.

Fares are the lowest economy prices found on Omio. Early booking often means lower prices. Prices change daily and are subject to availability. Discount cards, coach trips, and booking fees are not included.
Price information
Cheapest alternative travel mode
Coach from £6
Distance
159 km
Average train duration
2h 15m
Cheapest ticket price
£13
Trains per day
3
Fastest train
1h 45m
First train
4:42
Last train
20:23
Cheapest Month
Nov
Cheapest Day
Fri
High Season
Jan - Mar
Low Season
Apr - Jun
Busiest Day
Sat
Least Busy Day
Tue
Fares are the lowest economy prices found on Omio. Early booking often means lower prices. Prices change daily and are subject to availability. Discount cards, coach trips, and booking fees are not included.
Price information
Cheapest alternative travel mode
Coach from £6

Train companies: West Midlands Trains, Avanti West Coast, CrossCountry, Chiltern Railways, Great Western Railway, Great Western Railway (GWR) from London Paddington (PAD) to Birmingham New Street (BHM) trainsWest Midlands Trains, Avanti West Coast, CrossCountry, Chiltern Railways, Great Western Railway, Great Western Railway (GWR) trains will get you between London Paddington (PAD) and Birmingham New Street (BHM) from £6. With over 1000 travel companies on Omio, you can find the best train times and tickets for your trip.

West Midlands Trains

About
West Midlands Trains is a train operator based in the United Kingdom, providing services across the West Midlands region. It operates a variety of train types, including the Class 350 Desiro, Class 323 Electrostar, Class 170 Turbostar, and Class 172 Turbostar. These trains offer a range of onboard facilities, such as free Wi-Fi, power sockets, and air conditioning. Passengers can purchase a range of tickets, including single, return, and season tickets. The most popular routes operated by West Midlands Trains include Birmingham to London Euston, Birmingham to Wolverhampton, and Birmingham to Coventry.
Luggage & cancellation policy
Average Duration
2h 26m
Cheapest Price
£13
West Midlands Trains frequency
2 a day
Luggage included
2 pieces of luggage and 1 small item
Luggage storage
Overhead racks, under seats, and designated luggage areas
Cancellation Policy
According to ticket conditions
Refund
Full refund if service canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service with drinks and snacks on some routes
Seat reservation
Seat reservations available for an additional fee
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating
Pets
Small pets in carriers travel free. Dogs require a ticket at 50% of adult fare. Guide dogs travel free
Quiet zone

Avanti West Coast

About
Avanti West Coast is a train company based in the United Kingdom. It operates high-speed trains between London and major cities in the UK, including Birmingham, Manchester, Liverpool, Glasgow and Edinburgh. The company offers a range of ticket types, including Standard, First Class and Advance tickets. Onboard facilities include free Wi-Fi, power sockets, comfortable seating and a range of food and drinks. The most popular routes for Avanti West Coast are London to Birmingham, London to Manchester and London to Glasgow. The company operates a fleet of Pendolino and Super Voyager trains, which offer a smooth and comfortable journey.
Luggage & cancellation policy
Average Duration
1h 45m
Cheapest Price
£24
Avanti West Coast frequency
3 a day
Luggage included
2 pieces of luggage and 1 small item included
Luggage storage
Overhead racks, luggage areas at the end of carriages, and under seats
Cancellation Policy
Cancellation policies depend on ticket type
Refund
Full refund if train cancelled
Amenities on board the train
Wifi
Food sold onboard
First Class: Complimentary meals and drinks. Standard Class: Onboard shop with drinks and snacks
Seat reservation
First Class: Included in ticket price. Standard Class: Optional reservation for £8-12
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, and assistance for boarding/alighting available
Pets
Small pets free in carriers. Dogs £30 per single journey. Guide dogs free
Quiet zone

CrossCountry

About
CrossCountry is a fast-speed train operator in the United Kingdom, offering both express and regional services across the country. Express services, such as the CrossCountry Voyager and XC Trains, provide quick and comfortable journeys with amenities like free Wi-Fi, power sockets, and a selection of snacks and drinks. Regional services, including the CrossCountry Regional and Regional Express, make more local stops for a leisurely trip. Ticket options include Standard Class and First Class, as well as Advance, Anytime, and Off-Peak fares to suit different budgets and schedules. Popular routes include London to Birmingham, Manchester to Edinburgh, and Bristol to Reading.
Luggage & cancellation policy
Average Duration
2h 5m
Cheapest Price
£55
CrossCountry frequency
1 a day
Luggage included
2 pieces of luggage included in ticket price
Luggage storage
Overhead racks and luggage storage areas at ends of carriages
Cancellation Policy
Refund policies vary by ticket type
Refund
Full refund provided for canceled services
Amenities on board the train
Wifi
Food sold onboard
Trolley service with drinks and snacks on some routes
Seat reservation
Seat reservations available for additional fee
Toilets
USB plugs
Accessibility
Wheelchair spaces and accessible toilets available
Pets
Small pets in carriers travel free, larger dogs require ticket
Quiet zone

Chiltern Railways

About
Chiltern Railways is a regional train company in the United Kingdom which is owned by Arriva Trains and has operated since 1996. Check the different ticket types for your next #[+travelMode] #[+journey]: Duo, Anytime, Season, Super Off Peak, Off Peak and Advance. syn p Chiltern Railways is a train company based in the United Kingdom with trains #[+journey]. It operates services from London Marylebone to Birmingham Snow Hill, Oxford, Banbury, Aylesbury, High Wycombe, and Stratford-upon-Avon. It also runs services from Birmingham Moor Street to Stratford-upon-Avon. Chiltern Railways offers a range of train types, including InterCity 125, Class 165 and Class 168 trains. These trains are equipped with comfortable seating, air conditioning, power sockets, and free Wi-Fi. The company offers a variety of ticket types, including Advance, Anytime, Off-Peak, and Super Off-Peak tickets. Onboard facilities include a café bar, a shop, and a quiet coach. The most popular routes for Chiltern Railways are London Marylebone to Birmingham Snow Hill, Oxford, and High Wycombe.
Luggage & cancellation policy
Average Duration
2h 23m
Cheapest Price
£31
Chiltern Railways frequency
2 a day
Luggage included
2 pieces of luggage and 1 small item
Luggage storage
Overhead racks, luggage areas at end of carriages, under seats
Cancellation Policy
According to ticket conditions
Refund
Full refund if service canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service with drinks and snacks on some routes
Seat reservation
Optional seat reservation for £3. Free for Advance tickets
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating
Pets
Small pets free in carriers. Dogs allowed with lead
Quiet zone

Great Western Railway

About
Great Western Railway is a train operating company in the United Kingdom. It operates services from London Paddington to the West of England, South Wales and the Cotswolds. It also operates services from London Paddington to Oxford, Reading and Bristol. It offers a range of ticket types, including Advance, Anytime, Off-Peak and Super Off-Peak tickets. Onboard facilities include free Wi-Fi, power sockets, air conditioning and catering services. The most popular routes for Great Western Railway are London Paddington to Bristol, Reading and Oxford.
Luggage & cancellation policy
Great Western Railway frequency
1 a day
Luggage included
Two pieces of luggage and one piece of hand luggage included in ticket price
Luggage storage
Overhead racks, dedicated luggage areas at end of carriages, under seats
Cancellation Policy
Refund policies apply as per ticket type
Refund
Full refund if train is cancelled
Amenities on board the train
Wifi
Food sold onboard
Cafe bar serving hot and cold drinks, snacks, sandwiches. First Class at-seat service on some routes
Seat reservation
Optional seat reservations available for a fee. Free in First Class
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating, assistance service available
Pets
Small pets travel free. Dogs must be on lead. Maximum two dogs per passenger
Quiet zone

Great Western Railway (GWR)

Luggage & cancellation policy
Average Duration
1h 55m
Cheapest Price
£145
Great Western Railway (GWR) frequency
11 a day

FAQs: London Paddington (PAD) to Birmingham New Street (BHM) train

Find answers to the most common questions about traveling from London Paddington (PAD) to Birmingham New Street (BHM) by train. From journey times and ticket prices to direct connections, first and last departures, and even whether the route is scenic, our FAQs cover everything you need to plan your trip. Whether you’re looking for the fastest train, the cheapest option, or tips for making the most of your visit at Birmingham New Street (BHM), this guide helps you travel smarter and with confidence.

FAQs
The cost of a train ticket from London Paddington (PAD) to Birmingham New Street (BHM) can vary. The cheapest tickets are usually available from £13, while the average price tends to be around £34.
The train journey from London Paddington (PAD) to Birmingham New Street (BHM) covers a distance of 159 km and takes approximately 1h 45m. Trains run 3 per day.
The train distance from London Paddington (PAD) to Birmingham New Street (BHM) is 159 km.
The first train from London Paddington (PAD) to Birmingham New Street (BHM) leaves at 4:42.
The last train from London Paddington (PAD) to Birmingham New Street (BHM) departs at 20:23.
Trains from London Paddington (PAD) to Birmingham New Street (BHM) run approximately 3 times per day.
Currently, there is no high-speed train service from London Paddington (PAD) to Birmingham New Street (BHM).
Unfortunately, there is no direct train service currently available from London Paddington (PAD) to Birmingham New Street (BHM).
To get from London Paddington (PAD) to Birmingham New Street (BHM), you can choose from several travel options including train and coach.
There is no night train service from London Paddington (PAD) to Birmingham New Street (BHM).
The cheapest way to get from London Paddington (PAD) to Birmingham New Street (BHM) is by coach, costing approximately £6.
Booking trains from London Paddington (PAD) to Birmingham New Street (BHM) in advance is advisable, especially during peak travel seasons or for long journeys, to ensure availability and secure better fares.
The train journey from London Paddington to Birmingham New Street is not particularly known for being scenic, as it primarily passes through urban and suburban landscapes.
Yes, a day trip is feasible from London Paddington to Birmingham New Street. The journey takes 1h 45m and trains run 8 times per day, covering a distance of 159 km.
Yes, you can take the train from London Paddington (PAD) to Birmingham New Street (BHM).

popular train stations

Important Stations and Airports in London Paddington (PAD) and Birmingham New Street (BHM)

Most London Paddington (PAD) to Birmingham New Street (BHM) trains use the London Euston to Birmingham New Street station pair. Use this guide to compare London Paddington (PAD) and Birmingham New Street (BHM) train stations on this route, check city-centre transport, alongside checking practicalities like train station facilities and services.

Departure train stations in London
Arrival train stations in Birmingham
London PaddingtonPraed Street, London, Greater London, W2 1HQ, United Kingdom+44 3457114141WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Desk
City-centre transport

Getting to London Paddington from London city centre

TrainElizabeth · 7m · £2 · every ~21 min
BusN118, N18 · 21m · £4 · every ~6 min
36 · 31m · £20 · every ~29 min
N205 · 32m · £4 · every ~2 min
46 · 1h 22m · £2 · every ~19 min
SubwayBakerloo · 12m · £4 · every ~65 min

London Paddington train station facilities and services

London Paddington has practical services for this route, including Wifi, Lockers, Shopping, Parking, Dining, ATM, Taxis, Accessibility, WC, Hotel, Lounge, Lost and Found Office, Ticket Office, Bike Parking, Bike Rental, Car Rental and Information Desk.

Food and drink

Food options include: Wasabi, The Beer House, Barburrito, Upper Crust, The Mad Bishop & Bear (Fullers), The Pasty Shop, Burger King, Pret a Manger, The Savanna, Soboro Bakery, & more

Wi-Fi and ATMs

Free Wi-Fi in the station. ATMs are located next to the ticket office.

Tickets and information

The ticket office is open 24/7. Information desks are located near Platform 1.

Luggage and lost property

Luggage storage is luggage lockers are located near the taxi stand beside Platform 11. . Lost and found is available at the station.

Parking, taxis and toilets

Available at London Paddington: Parking, Taxis, WC.

Bike and car services

Available at London Paddington: Bike Parking, Bike Rental, Car Rental.

Accessibility

Accessibility facilities are available at London Paddington: Wheelchair access, escalators, elevators.

Shops, hotels and contact

Nearby hotels include Hilton London Paddington, Mercure London Paddington Hotel, The Pilgrm.

More options for your journey from London Paddington (PAD) to Birmingham New Street (BHM)

Here are some other resources that might have the information you need

Most popular trains to and from Birmingham New Street (BHM) and London Paddington (PAD)

HomeTrainsLondon Paddington (PAD) to Birmingham New Street (BHM) train

The Omio App Makes Travel Planning Easy

We’ll get you where you want to go. From live train updates to mobile tickets, our innovative app is the ideal way to plan and keep track of your travel.

ios-badge
android-badge
Hand With Phone