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station information and facilities
Train stations in Beckenham
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:30 Saturday 07:20 - 13:50 Sunday Closed Ticket office managed by Southeastern
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London via Clock House Road. There is no step free access to Platform 1. Step only access to platform 1 for services towards London from Beckenham Road.No step free interchange between platforms.
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: There is stepped access to reach all ticket machines
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: in booking hall only available when staff are present
Bike Parking
- Storage sheltered: Yes
- Storage location: On Platform 2
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Clock House
- Location for Rail Replacement Services: Towards London - Bus stop BC (on the junction of Clock House Road and Beckenham Road). Towards Hayes - Bus stop BN (near the hairdressers on Beckenham Road)
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 13:00 Saturday 07:20 - 14:00 Sunday Closed Ticket office managed by Southeastern
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms . No step free interchange between platforms.
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: station forecourt
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: Heated waiting area in booking hall only available when staff are present
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1 beyond subway, and Platform 2
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for New Beckenham
- Location for Rail Replacement Services: Towards London - Bus stop A on Copers Cope Road. Towards Hayes - Bus stop B on Copers Cope Road.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:40 Saturday 06:10 - 19:40 Sunday 08:10 - 17:40 This station is not continuously staffed please see staffing times for details of when staff are available.
Shopping
- Type of shops available: Convenience store
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to platforms 1&2 via booking hall for services to London and Crystal Palace. Step free access to platforms 3&4 via Waitrose car park and ramped side gate located on platform 4 for services away from London. Step free route between platforms in excess of 400 metres
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:30 Sunday 08:00 - 20:00
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 2 - Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platform 2 - Available during staffing hours
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting room on platforms 1/2 Only available up to 19:00 (7pm)
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Beckenham Junction
- Location for Rail Replacement Services: Station forecourt, bus stop A
