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station information and facilities
Train stations in Beckenham
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:40 Saturday 06:10 - 19:40 Sunday 08:10 - 17:40 This station is not continuously staffed please see staffing times for details of when staff are available.
Shopping
- Type of shops available: Convenience store
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to platforms 1&2 via booking hall for services to London and Crystal Palace. Step free access to platforms 3&4 via Waitrose car park and ramped side gate located on platform 4 for services away from London. Step free route between platforms in excess of 400 metres
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:30 Sunday 08:00 - 20:00
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 2 - Available during staffing hours
- National key toilets: Yes
- National key toilets location: Platform 2 - Available during staffing hours
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting room on platforms 1/2 Only available up to 19:00 (7pm)
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Beckenham Junction
- Location for Rail Replacement Services: Station forecourt, bus stop A
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 13:00 Saturday 07:20 - 14:00 Sunday Closed Ticket office managed by Southeastern
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms . No step free interchange between platforms.
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: station forecourt
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: Heated waiting area in booking hall only available when staff are present
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1 beyond subway, and Platform 2
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for New Beckenham
- Location for Rail Replacement Services: Towards London - Bus stop A on Copers Cope Road. Towards Hayes - Bus stop B on Copers Cope Road.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:40 - 13:20 Saturday, Sunday Closed
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to platform 2 only (towards Sevenoaks). Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
Lounge
- Waiting rooms location: There is a heated waiting area on platform 2
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 17:30 Saturday 07:10 - 13:50 Sunday Closed Ticket office managed by Southeastern
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category C. This station does not have step free access. Steps to all platforms through subway.
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: station forecourt
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: Yes
- Storage location: both sides
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Kent House
- Location for Rail Replacement Services: Towards Herne Hill: Beckenham Road Bus Stop BL Towards Beckenham Junction: Beckenham Road Bus Stop BA
