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station information and facilities
Thornaby
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 19:45 Saturday 05:45 - 19:45 Sunday 09:15 - 17:15 Holidays: Boxing Day, Christmas Day Closed
Distance to city center
2 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is provided from the station entrance to the platform. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:45 - 19:45 Sunday: 08:45 - 17:30 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: During Staff Help times as shown above.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: On the approach road opposite the ticket office
- Storage CCTV: No
Public transport options for Thornaby
- Location for Rail Replacement Services: Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
FAQ: Travel from Thornaby station (TBY)
Everything you need to know about Thornaby station (TBY): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.

At Thornaby station, staff help is available for passengers with reduced mobility, providing accessibility support.
Thornaby station is near attractions such as Teesside Shopping Park, the picturesque Preston Park and Museum, and the scenic walking and cycling paths along the River Tees.
Car rental services are not available at Thornaby station.
The city center is approximately 2.864 kilometers from Thornaby station.
To get to the city center from Thornaby, you can use the Rail Replacement Services, with coaches picking up and dropping off at the bus stops on Station Street, accessible via the footbridge on the station approach road.
Passengers should aim to arrive at Thornaby station at least 15 to 30 minutes before their scheduled departure to ensure enough time for ticket collection and boarding.
Thornaby station is located at Mandale Road, Thornaby, Cleveland, with the postcode TS17 6AW.
Thornaby station has parking available at the Station Car Park.
While specific ticket prices can vary depending on the time and date, a train from Thornaby Station to the nearest airport, Durham Tees Valley Airport, typically ranges in cost. It is advisable to check current schedules and prices for the most accurate information.
Replacement coaches serving Thornaby station pick up and drop off at the bus stops on Station Street, as the station car park does not accommodate coaches. Station Street is accessible via the footbridge on the station approach road.
Thornaby station is generally considered to have good lighting and security measures in place, but as with any public transportation hub, it is advisable to remain vigilant when traveling early in the morning or late in the evening.
Thornaby Station typically has security measures and regular ticket checks in place to ensure passenger safety and compliance with travel regulations.
Thornaby station features a unisex toilet located in the station building, available during booking office opening hours, and includes disabled and baby changing facilities.
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