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station information and facilities
Hastings
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:50 - 20:30 Saturday 05:50 - 20:30 Sunday 05:50 - 20:30
Shopping
- Type of shops available: W H smith
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A. This station has step free access to all platforms - Step free access direct to platform 1 and 2 from ramp leading off the ticket hall for some Ashford and Brightton/London services. Step free access to platforms 3 and 4 via lifts on the station footbridge. Stepped access between platforms also via the station footbridge.
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 04:45 - 01:40 Saturday 04:45 - 01:40 Sunday 06:20 - 01:25 Assistance/Help available from station staff from First to Last trains.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Booking Hall - Open 0700-1900
- National key toilets: Yes
- National key toilets location: Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: On Platform 1/2
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Hastings
- Location for Rail Replacement Services: Front of the station.
FAQ: Travel from Hastings station (HGS)
Everything you need to know about Hastings station (HGS): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.

Staff help is available to assist passengers with reduced mobility at Hastings station.
The main attractions near the Hastings station include Hastings Castle, the iconic Smugglers Adventure, and the picturesque Hastings Pier.
There is no car rental service available at Hastings station.
The Hastings station is approximately 0.372 kilometers from the city center.
To reach the city center from Hastings station, use the rail replacement services located at the front of the station.
It's generally recommended to arrive at Hastings Station around 15-30 minutes before your scheduled departure time to ensure a smooth and timely boarding process.
Hastings station is located at Station Approach, off Havelock Road, Hastings, East Sussex, TN34 1BA.
Parking is available at the Hastings station, with the facility named "Station Car Park."
The cost of a train ticket from Hastings to the closest airport can vary depending on the time of travel and booking.
For Hastings station, information on specific metro or public transport services is unavailable, but Rail Replacement Services are located at the front of the station.
Hastings station generally maintains safety measures, including surveillance and lighting, making it reasonably safe for travel early in the morning or late in the evening.
Hastings station typically has security and ticket checks in place to ensure passenger safety and fare compliance.
Toilets are available at Hastings station in the Booking Hall, and they are open from 0700 to 1900.
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