Southeastern is a train company based in the United Kingdom. It operates services from London to Kent, Sussex, Surrey and parts of East Anglia. It runs services from early morning until late at night, seven days a week. Southeastern has a range of train types, including high-speed Javelin trains, commuter-friendly Metro services, and the classic InterCity services. Ticket types include Advance, Off-Peak, Super Off-Peak, and Anytime tickets. Onboard facilities include free Wi-Fi, power sockets, and a range of food and drink options. The most popular routes for Southeastern are London to Kent, London to Eastbourne, and London to Hastings.

Luggage & cancellation policy

Average Duration

51m

Cheapest Price

£17

Southeastern frequency

8 a day

Luggage included

2 pieces of luggage and 1 small hand luggage

Luggage storage

Overhead racks and luggage storage areas at the end of carriages

Cancellation Policy

Refund policies vary by ticket type

Refund

Full refund if train is canceled

Amenities on board the train

Wifi

Food sold onboard

Trolley service with drinks and snacks on most services

Toilets

USB plugs

Accessibility

Wheelchair spaces, accessible toilets, and ramps for boarding

Pets

Small pets in carriers travel free. Dogs allowed with ticket. Guide dogs free

Quiet zone

Family area

Learn more about Southeastern

station information and facilities

Train stations in Folkestone

Folkestone Central Parking

Amenities at train station

Parking

Dining

Accessibility

Hotel

Lounge

Lost and Found Office

Ticket Office

Bike Parking

Bike Rental

Information Desk

information

Address

Folkestone Central station, Station Approach, Folkestone, Kent, CT19 5HB

Phone Number

+44 3303339232

Ticket Office Hours

Opening hours: Monday - Friday 06:00 - 19:00 Saturday 06:00 - 19:00 Sunday 08:10 - 17:40 This station is not continuously staffed please see staffing times for details of when staff are available.

Parking

Car Park: Station Car Park

Accessibility

Staff help available: Yes
Step free access coverage: Yes
Step free access note: Category A. This station has step free access to all platforms - Step free access via lift or steep ramps from main entrance.
Accessible public telephones: Public telephones are not wheelchair accessible
Accessible taxis: Accessible taxis are available to book
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: In the booking hall
Accessible toilets: Yes
Ramp for train access: Yes
Wheelchairs available: Yes
Wheelchairs available open hours: Monday - Friday 24 Hours a Day Saturday 24 Hours a Day Sunday 24 Hours a Day
Impaired mobility set down / pick up points available: Yes

Toilets Location: Platform 1 - Available during staffing hours
National key toilets: Yes
National key toilets location: Platform 1 - Available during staffing hours
Baby changing facilities: No

Lounge

Waiting rooms location: Heated waiting Room on the platform only available when staff are present

Bike Parking

Storage sheltered: Yes
Storage location: front of station, by car park
Storage CCTV: No

Information Desk

Information available from staff: Yes - from help point
Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Passenger Information Systems: Departure screens, Announcements

Public transport options for Folkestone Central

Location for Rail Replacement Services: Bus stop outside of the station (exit station, walk down the slope and turn right. Bus stop is just beyond the bridge)

Folkestone West Parking

Amenities at train station

Parking

Dining

Accessibility

Lounge

Lost and Found Office

Ticket Office

Bike Parking

Information Desk

information

Address

Folkestone West station, Station Approach, off Shorncliffe Road, Folkestone, Kent, CT20 3PA

Phone Number

+44 3303339232

Ticket Office Hours

Opening hours: Monday - Friday 06:25 - 13:05 Saturday 07:35 - 14:15 Sunday Closed This station is not continuously staffed please see staffing times for details of when staff are available.

Distance to city center

2 km

Parking

Car Park: Station Car Park

Accessibility

Staff help available: Yes
Step free access coverage: No
Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres.
Accessible public telephones: Public telephones are not wheelchair accessible
Accessible taxis: Accessible taxis are available to book
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: by entrance to platform 1
Accessible toilets: Yes
Ramp for train access: Yes
Wheelchairs available: No
Impaired mobility set down / pick up points available: Yes

Toilets Location: Platform 1- Available during staffing hours
National key toilets: Yes
National key toilets location: Platform 1 - Available during staffing hours
Baby changing facilities: Yes
Baby changing facilities location: Only available when staff present

Lounge

Waiting rooms location: Heated waiting Room on platform 1, only available when staff are present

Bike Parking

Storage sheltered: Yes
Storage CCTV: No

Information Desk

Information available from staff: Yes - from help point
Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Passenger Information Systems: Departure screens, Announcements

Public transport options for Folkestone West

Location for Rail Replacement Services: Station Road, platform 2 side of the station.

Folkestone Central or Folkestone West Accessibility

Amenities at train station

Accessibility

information

Address

Folkestone CT19 5HD, UK

Accessibility

The place has an entrance that is wheelchair-accessible

Trains to Folkestone: related information

Here are some other resources that might have the information you need

Travelling to Folkestone: related information

Tickets and more information for coaches to Folkestone

Trains from Folkestone

Folkestone to Stratford train

Folkestone to Brighton train

Top train destinations

Trains to London

Trains to Manchester

Trains to Worthing

Trains to London Gatwick Airport

Trains to Ashford

Trains to Stratford

Trains to Brighton

Home TrainsTrains to Folkestone

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