Journey information
Overview: Train from Ashford to New Malden
FAQs: Ashford to New Malden train
Find answers to the most common questions about traveling from Ashford to New Malden by train. From journey times and ticket prices to direct connections, first and last departures, and even whether the route is scenic, our FAQs cover everything you need to plan your trip. Whether you’re looking for the fastest train, the cheapest option, or tips for making the most of your visit at New Malden, this guide helps you travel smarter and with confidence.

popular train stations
Important Stations and Airports in Ashford and New Malden
Most Ashford to New Malden trains use the Ashford (Surrey) to New Malden station pair. Use this guide to compare Ashford and New Malden train stations on this route, check city-centre transport, alongside checking practicalities like train station facilities and services.
Which Ashford station do trains to New Malden leave from?
Getting to Ashford (Surrey) from Ashford city centre
Ashford (Surrey) is 1 km from Ashford city centre. Public transport options include:
Ashford (Surrey) train station facilities and services
Ashford (Surrey) has practical services for this route, including Wifi, Parking, Accessibility, WC, Lost and Found Office, Ticket Office, Bike Parking and Information Desk.
Wi-Fi and ATMs
Wi-Fi is available at Ashford (Surrey).
Tickets and information
Ticket office support is available at Ashford (Surrey). Information desks are information available from staff: Yes - from information point, Helpline Contact: 0800 5282100.
Luggage and lost property
Lost and found is available at the station.
Parking, taxis and toilets
Available at Ashford (Surrey): Parking, WC.
Bike and car services
Available at Ashford (Surrey): Bike Parking.
Accessibility
Accessibility facilities are available at Ashford (Surrey): Staff help available: Yes, Step free access coverage: No, Step free access note: Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m). Please be aware that this station has no tactile paving on the platform edge, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.
Which New Malden station do trains from Ashford arrive at?
Getting to New Malden from New Malden city centre
New Malden train station facilities and services
New Malden has practical services for this route, including Wifi, Parking, Dining, Accessibility, WC, Lounge, Lost and Found Office, Ticket Office, Bike Parking and Information Desk.
Food and drink
Food and drink options are available at New Malden.
Wi-Fi and ATMs
Wi-Fi is available at New Malden.
Tickets and information
Ticket office support is available at New Malden. Information desks are information available from staff: Yes - from ticket office, Helpline Contact: 0800 5282100, Passenger Information Systems: Departure screens, Announcements.
Luggage and lost property
Lost and found is available at the station.
Parking, taxis and toilets
Available at New Malden: Parking, WC.
Bike and car services
Available at New Malden: Bike Parking.
Accessibility
Accessibility facilities are available at New Malden: Staff help available: No, Step free access coverage: Yes, Step free access note: Step-free category B station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10, Accessible ticket machines: There are accessible ticket machines at this station, Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details, Accessible toilets: Yes, Ramp for train access: Yes, Wheelchairs available: No, Impaired mobility set down / pick up points available: No.
More options for your journey from Ashford to New Malden
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