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station information and facilities
New Malden
Amenities at train station
Wifi
Parking
Dining
Accessibility
WC
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Information Deskinformation
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: No
- Step free access coverage: Yes
- Step free access note: Step-free category B station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Baby changing facilities: No
Lounge
- Waiting rooms location: Platform 1.
Bike Parking
- Storage sheltered: Yes
- Storage location: Under the railway bridge
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 0800 5282100
- Passenger Information Systems: Departure screens, Announcements
Public transport options for New Malden
- Location for Rail Replacement Services: To Raynes Park: High Street (B283) Bus Stop B To Kingston / Surbiton: High Street (B283) Bus Stop A
FAQ: Travel from New Malden station (NEM)
Everything you need to know about New Malden station (NEM): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.
New Malden station does not have staff help available for passengers with reduced mobility.
New Malden station is near several attractions, including Malden Golf Club and the Korean community with its diverse restaurants and shops.
There is no car rental service available at New Malden station.
The city center is approximately 0.469 kilometers from New Malden station.
To reach the city center from New Malden, take the rail replacement services: for Raynes Park, head to Bus Stop B on High Street (B283), or for Kingston/Surbiton, go to Bus Stop A on High Street (B283).
Arrive at New Malden station at least 15-20 minutes before your train's departure to allow time for potential delays and to familiarize yourself with the station layout.
New Malden station is located on Coombe Road, New Malden, Greater London, KT3 4PX.
Yes, parking is available at the New Malden station in the Station Car Park.
Train ticket prices from New Malden to the nearest airport can vary depending on factors such as time of travel and ticket type.
Rail replacement services from New Malden include connections to Raynes Park via the High Street (B283) Bus Stop B and to Kingston or Surbiton from the High Street (B283) Bus Stop A.
Safety at New Malden station, as with most urban rail stations, generally improves with regular police presence and CCTV cameras, though travelers should always remain vigilant, especially during quieter times like early morning or late evening.
There are ticket checks at New Malden station, ensuring passengers have valid travel documents. Security measures are also in place to maintain the safety and order at the station.
Toilets at New Malden are located on Platform 1, including National key toilets operated with a radar key, and are available only during Ticket Office opening hours.
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