Tickets and information
Ticket office support is available at Alfreton. Information desks are information available from staff: Yes - from ticket office, Helpline Contact: 08000 11 33 23, Passenger Information Systems: Departure screens, Announcements.
Accessibility
Accessibility facilities are available at Alfreton: Staff help available: No, Step free access coverage: No, Step free access note: Category - B Ramp provided by on-train staff. Step free access to the ticket office and northbound (towards Sheffield) platform only. No wheelchair access to southbound platform, please call 03457 125 678 pressing option 3 to make arrangements. This station doesn't have tactile paving at the edge of the platforms, Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided, Accessible public telephones: None, Accessible taxis: Royal Cabs 0115 608608, Accessible ticket machines: There are accessible ticket machines at this station, Accessible toilets: Yes, Ramp for train access: No, Wheelchairs available: No, Impaired mobility set down / pick up points available: Yes.