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Provider information and services
Avianca - Aerovias Nacionales de Colombia
About
Avianca is the national and largest airline of Colombia, and one of the oldest airlines in the world, tracing its origins back to 1919. It serves as the flagship of a group of airlines across the Americas, operating under a codesharing system. Avianca boasts an extensive network of destinations throughout the Americas, with its main hub located at El Dorado International Airport in Bogotá. The airline is a member of the Star Alliance, offering various classes of service from economy to business and first-class. Its fleet includes modern aircraft such as the Airbus A320 family, Airbus A330, and Boeing 787 Dreamliner.
Luggage & cancellation policy
Luggage included
1 carry-on bag (10kg) and 1 personal item included in most fares
Additional luggage
Additional checked baggage can be purchased, up to 32kg per piece
Cancellation Policy
Refunds available depending on fare type, some tickets non-refundable. Changes permitted with fee.
Pregnant on board
Pregnant women can travel up to 36 weeks for single pregnancies, 32 weeks for multiple pregnancies. Medical certificate required after 28 weeks
Unaccompagned minor
Children aged 5-17 can travel as unaccompanied minors with additional service fee. Must be booked at least 48 hours in advance
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Assistance available for passengers with reduced mobility, must be requested 48h before flight
Pets
Small pets in cabin, max 8kg including carrier
Entertaiment on board
Avianca - Aerovias Nacionales de Colombia FAQs
Everything you need to know to travel with Avianca - Aerovias Nacionales de Colombia: amenities, cancellation policy, luggage allowance and more
Avianca - Aerovias Nacionales de Colombia offers free meals or snacks on board.
Avianca - Aerovias Nacionales de Colombia operates flights to various destinations across the Americas, including Colombia, North America, Central America, and South America.
Avianca - Aerovias Nacionales de Colombia charges for seat selection, with fees that vary by route and fare class, starting from $10.
Yes, with Avianca - Aerovias Nacionales de Colombia, strollers and car seats are free to check.
To request special assistance for reduced mobility when traveling with Avianca - Aerovias Nacionales de Colombia, ensure that assistance is requested 48 hours before your flight.
Avianca - Aerovias Nacionales de Colombia's cancellation policy states that refunds are available depending on the fare type, with some tickets being non-refundable, and changes are permitted with a fee.
In-flight entertainment options are available with Avianca - Aerovias Nacionales de Colombia.
Avianca - Aerovias Nacionales de Colombia allows additional checked baggage to be purchased, with each piece weighing up to 32 kg.
Avianca - Aerovias Nacionales de Colombia allows passengers to carry one carry-on bag weighing up to 10kg and one personal item with most fares.
Children aged 5-17 can travel as unaccompanied minors with Avianca - Aerovias Nacionales de Colombia, with an additional service fee, and bookings must be made at least 48 hours in advance.
Avianca - Aerovias Nacionales de Colombia does not allow name changes on a ticket.
Yes, Avianca - Aerovias Nacionales de Colombia allows small pets to travel in the cabin, with a maximum weight of 8 kg including the carrier.
Pregnant women can fly with Avianca - Aerovias Nacionales de Colombia up to 36 weeks for single pregnancies and 32 weeks for multiple pregnancies, with a medical certificate required after 28 weeks.
Yes, you can charge your devices on board Avianca - Aerovias Nacionales de Colombia as they offer USB plugs.
Avianca - Aerovias Nacionales de Colombia allows passengers to bring sports equipment and musical instruments. However, it's best to check their specific baggage policy for details on size, weight limits, and any applicable fees.
Wi-Fi is available on Avianca - Aerovias Nacionales de Colombia flights.
airport information
Most popular Avianca - Aerovias Nacionales de Colombia airports
Amenities at airport
Wifi
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Shower
Lounge
Lost and Found Office
Car Rentalinformation
Distance to city center
7 km
Car connection
Avenida El Dorado, Exit 113Wifi
- Free Wi-Fi available throughout the airport; premium high-speed options are also offered.
Shopping
- Shops are located in both terminals, featuring brands like Duty-Free Americas and local artisan shops.
Parking
- Parking available with both short-term and long-term options, approximately 1.1€ (5,000 COP) per hour.
Dining
- Restaurants are located in both domestic and intertiol terminals, offering Colombian and intertiol cuisine; top options include Crepes & Waffles and Juan Valdez Café.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance
WC
- Available throughout the airport in the airport.
Hotel
- Hotels are available within walking distance, including the Movich Buró 26 Hotel.
Shower
- Showers are available in some lounges; prices vary depending on lounge access.
Lounge
- Lounges available, including Avianca Sala VIP and LATAM VIP Lounge, offering various amenities.
Lost and Found Office
- Lost and Found located in the main terminal; contact information is available on the airport's website.
Car Rental
- Car rental services are available from major companies like Hertz and Avis, located in the arrivals area.
Public transport options for Bogota
- TransMilenio Bus Line K86, Portal El Dorado, 15 km
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
7 kmCar connection
BR-101, Linha VermelhaWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops located in both terminals, including Duty-Free and local brands.
Parking
- Parking available at terminal 1 and 2, approximately 3.7€ (BRL 20) per hour.
Dining
- Restaurants located in both terminals, including Brazilian and intertiol cuisine; top options include Botequim Carioca and Delirio Tropical.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps
WC
- Available throughout the airport.
Hotel
- Hotels nearby include Linx Hotel and Rio Aeroporto Hotel, both within walking distance.
Shower
- Showers available at VIP lounges, included in lounge access fee.
Lounge
- Several lounges available, including Plaza Premium Lounge and GOL Premium Lounge.
Lost and Found Office
- Lost and Found located in terminal 2, operates from 6 AM to 10 PM.
Car Rental
- Car rental services available at both terminals, including Hertz and Localiza.
Public transport options for Rio De Janeiro-Galeao
- Bus 2018, Galeão - Tom Jobim Intertiol Airport, 20 km
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
32 kmCar connection
D020, Exit ArnavutköyWifi
- Free Wi-Fi available throughout the airport for two hours.
Shopping
- Shops are located in both terminals, including duty-free shops and brands like Hugo Boss and Victoria's Secret.
Parking
- Parking available with options for short-term and long-term parking, approximately 0.73€ (21 TRY) per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available, including the Turkish Airlines Lounge, offering food, drinks, and relaxation areas.
Lost and Found Office
- Located in the arrivals area.
Public transport options for Istanbul Airport
- H-2
- IST-1
- IST-2
- IST-3
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
10 kmCar connection
E28C highway, Exit 5Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops include duty-free and local artisan stores, located in the departures area.
Parking
- Parking available at the airport, approximately 1.42€ ($1.50) per hour.
Dining
- Restaurants are available, including local cuisine and fast food options like McDold's and Johnny Rocket's in the food court.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps
WC
- Available throughout the airport.
Hotel
- Hotels like Wyndham Quito Airport Hotel within walking distance.
Shower
- Showers are available in some lounges; access may require a lounge fee.
Lounge
- Lounges such as the Sala VIP Interciol offer amenities for a fee.
Lost and Found Office
- Lost and Found located in the main terminal.
Car Rental
- Car rental services are available from companies like Avis and Hertz in the arrivals area.
Public transport options for Quito
- Bus line Aeroservicios, stop at terminal Terrestre Quitumbe, 45 minutes to the city center
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
28 kmCar connection
E10 Highway, Exit 37Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops located in terminals 1 and 3, including Duty-Free and luxury brands like Gucci.
Parking
- Parking available at Skypark Plaza, approximately 2.6€ (AED 10) per hour.
Dining
- Restaurants located in terminals 1 and 3, including intertiol cuisine like McDold's and O'Learys.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, toilets
WC
- Available throughout the airport.
Hotel
- Hotels within walking distance include Premier Inn Abu Dhabi Airport Hotel.
Shower
- Showers available in terminal 3 lounges, complimentary for lounge guests.
Lounge
- Lounges available in all terminals, including Al Dhabi Lounge with complimentary scks and drinks.
Lost and Found Office
- Lost and Found located in terminal 1, near the baggage claim area.
Car Rental
- Car rental services available in the Skypark Plaza, featuring companies like Hertz and Avis.
Public transport options for Abu Dhabi
- Bus A1, Abu Dhabi City terminal, 45 minutes
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