Aeroflot: Tickets, Timetables and Facilities

Wed, 05 Nov
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Provider information and services

Aeroflot

About
Aeroflot is Russia's flag carrier and largest airline, headquartered in Moscow. Founded in 1923, it is one of the world's oldest airlines and was once the largest globally during the Soviet era. Aeroflot Group, which includes Aeroflot, Rossiya Airlines, and low-cost carrier Pobeda, accounts for approximately one-third of Russia's air travel market. The airline operates domestic and international scheduled and chartered flights, with a significant portion of its passengers on domestic routes within Russia. Aeroflot has modernized its fleet over the years, incorporating Western aircraft like Airbus and Boeing, alongside Russian-made planes.
Luggage & cancellation policy
Luggage included
1 piece of carry-on luggage (max 10kg) and 1 personal item included in most fares
Additional luggage
Additional baggage can be purchased online or at airport. Fees vary by route and season.
Cancellation Policy
Full refund available within 24 hours of booking if flight is more than 7 days away.
Pregnant on board
Allowed to fly until 36th week (single pregnancy) or 32nd week (multiple). Medical certificate required after 28th week.
Unaccompagned minor
Available for children 5-12 years. Must be booked at least 36 hours before departure. Service fee applies.
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Aeroflot provides wheelchair assistance and special services for passengers with disabilities. Pre-notification required 36 hours before flight.
Pets
Small pets allowed in cabin (max 8kg including carrier) and cargo hold. Must be booked in advance.
Entertaiment on board

Aeroflot History

Following the formation of an earlier airline held jointly by the governments of the Soviet Union and Germany, Aeroflot came into existence in 1923 and is now one of the oldest still in operation airlines in the World. The airline is the national flag carrier of Russia and is still owned by the Russian Government as the majority shareholder. In a bid to become more competitive flight provider, the company joined the Sky team group to open up routes into new areas of the planet.

Aeroflot Airports and Destinations

Headquartered in Russia, Aeroflot maintains its main hub at Moscow's Sheremetyevo International Airport. As major airline, Aeroflot operates flights to over 120 destinations around the World but maintains a focus on flights within Russia and territories in eastern Europe and Asia. In 2013, the company was awarded the prize for the best airline in eastern Europe at the World Airline Awards.

Aeroflot Services

Aeroflot offers long haul journeys and also operates a number of low-cost flight options within Russia. Aeroflot offers four different classes for most flights and also allows President and Premier class ticket holders use of their airport lounge in Moscow. The first checked bag with Aeroflot is free for all passengers.

Aeroflot Ticket Types

Presidents and Premier class passengers are provided with extra legroom on most flights, with Presidents class passengers being provided with full bed options and extensive personal entertainment choices. Comfort economy is a new class of ticket that allows a passenger to reserve extra space for themselves on each flight for a small extra fee over economy tickets.

Aeroflot FAQs

Everything you need to know to travel with Aeroflot: amenities, cancellation policy, luggage allowance and more
FAQs
Aeroflot offers free meals or snacks on board.
Aeroflot operates flights to various destinations across Europe, Asia, North America, and more, connecting major cities such as Moscow, St. Petersburg, London, New York, and Beijing.
Aeroflot charges for seat selection in Economy Class starting from 1000 RUB, while seat selection is included in the fare for Business Class.
Strollers and car seats are free to check with Aeroflot.
To request special assistance for reduced mobility when traveling with Aeroflot, inform them at least 36 hours before departure, as they provide wheelchair assistance and services for passengers with disabilities.
Aeroflot offers a full refund for cancellations made within 24 hours of booking if the flight is more than 7 days away; otherwise, cancellation is not available.
Aeroflot offers in-flight entertainment options to its passengers.
Aeroflot allows the purchase of additional baggage online or at the airport, with fees that vary depending on the route and season.
Aeroflot allows passengers to bring 1 piece of carry-on luggage with a maximum weight of 10kg and 1 personal item included in most fares.
Aeroflot allows unaccompanied minors aged 5 to 12 years, provided the service is booked at least 36 hours before departure, and a service fee applies.
Aeroflot does not allow name changes on a ticket.
Yes, you can bring small pets onboard Aeroflot as long as they do not exceed 8kg including the carrier. They can either travel in the cabin or in the cargo hold, but you must book this in advance.
Yes, you can fly with Aeroflot while pregnant. You are allowed to fly until the 36th week for a single pregnancy or the 32nd week for multiple pregnancies, but a medical certificate is required after the 28th week.
Yes, on Aeroflot flights, you can charge your devices as they are equipped with USB plugs.
I'm sorry, but without specific data on Aeroflot's policies regarding sports equipment and musical instruments, I'm unable to provide a detailed answer.
Wi-Fi is available on Aeroflot flights.

Aeroflot destinations

Not sure where to begin your Aeroflot adventure? Check out these popular Aeroflot destinations for travel details and nearby attractions:

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