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Provider information and services
KLM
About
KLM Royal Dutch Airlines is the flag carrier of the Netherlands and the world’s oldest airline still operating under its original name. Based in Amsterdam Schiphol Airport, KLM connects travelers to destinations across Europe, Asia, Africa, and the Americas. Its modern fleet offers comfort for every type of journey—from affordable Economy fares with in-flight entertainment and WiFi to Premium Comfort and Business Class with extra space, dining, and lounge access. With a reputation for excellent service and global connectivity, KLM is a trusted choice for international travel.
Luggage & cancellation policy
Luggage included
1 carry-on bag (max 55x35x25 cm) and 1 personal item (max 40x30x20 cm)
Additional luggage
Checked baggage can be purchased, max 23kg per piece
Cancellation Policy
For Light fares: no refund. For Standard/Flex fares: cancellation possible with fee, partial refund available
Pregnant on board
Pregnant women can fly until 36th week (32nd for multiple pregnancies). Medical certificate required after 28th week
Unaccompagned minor
KLM accepts unaccompanied minors aged 5-17. Service must be booked in advance. Fee applies. Not available on codeshare flights
Amenities on board the airplane
Wifi
USB plugs
Accessibility
KLM provides assistance for passengers with reduced mobility, including wheelchair assistance and special assistance during boarding and disembarking
Pets
Small pets in cabin (max 8kg including carrier), larger animals in hold
Entertaiment on board
KLM flights can be booked directly with Omio
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About KLM
Launched in 1919, KLM Royal Dutch Airlines is the oldest airline with its original name in the world! The Netherlands national carrier offers customers everything they’d come to expect from Dutch hospitality—friendly service, cleanliness and efficiency. With KLM's level of experience and attention to detail, you’ll always be in good hands.
KLM Destinations
Based in Amsterdam’s Schiphol Airport, KLM serves 92 European cities and 70 international destinations. KLM is also part of the Sky Alliance—which includes Air France and Delta, among others—so they can take you to more than 1,063 destinations in 173 countries. Talk about choices!
KLM ticket types
KLM offers two types of ticket—Economy and Business. Regardless of where you’re flying, economy class is the cheapest option, offer a more scaled-back service. KLM Business Class offers more perks, from flat-bed seats to free exchanges and cancellations.
How much luggage is permitted on KLM flights?
KLM luggage allowances vary depending on what class you’re flying and if your luggage is carry-on or check-in. See below to find out what you can take with you.
Allowance for cabin luggage in Economy Class
- 1 x hand luggage (55 x 35 x 25 cm)
- 1 x smaller item such as a laptop bag (40 x 30 x 15 cm)
- Both items can’t exceed a total weight of 12kg
Allowance for cabin luggage in Business Class
- 2 x hand luggage (55 x 35 x 25)
- 1 x smaller item such as a laptop bag (40 x 30 x 15 cm)
- Both items can’t exceed a total weight of 18kg
Allowance for check-in luggage for Economy Class
- 1 x check-in luggage (L+W+H max. 158 cm), max weight 23kg
- If you are part of the KLM customer scheme then you are entitled to another bag of the same dimensions
Allowance for check-in
- 2 x check-in luggage (L+W+H max. 158 cm), max weight 32kg
- If you are part of the KLM customer scheme then you are entitled to another bag of the same dimensions
What Business Class options are available with KLM?
Like all major airlines, KLM offers business class options for European and international flights:
Europe Business Class
World Business Class
KLM FAQs
What upgrades can I get on my flight
For a fee, KLM offers upgrades from economy to business class either before check-in or during check-in at the airport. You can also make your economy KLM flight more comfortable by requesting a seat with more legroom or recline during check-in (for an additional fee).
Are there free drinks on KLM flights?
For European flights, KLM offers a selection of free hot and cold drinks including soft drinks, alcoholic beverages, tea and coffee. Furthermore, if you travel with KLM internationally, you will be provided with free drinks during meals and at any point throughout the flight.
When should I arrive at the airport?
Check-in, bag-drop, security and boarding the flight all take time. To ensure your journey is as comfortable and stress-free as possible, we advise arriving 2 hours before departure. That way, you can relax before your flight and it also allows for any queues at security. For long-haul flights, make sure to allow for even more time—around 3 hours./div>
Popular KLM routes
Bonaire to Amsterdam Airport Schiphol flight
Direct flights available
1flight per day
Served by
- KLM
- TUIfly
Barcelona El Prat Airport to Paris Charles de Gaulle Airport flight
from £28
Direct flights available
1h55 average duration
65flights per day
Served by
- KLM
- Eurowings
- Luxair
- Air France
- LAER
- Iberia
- Transavia France
- Vueling Airlines
- SWISS
- Lufthansa
- Air Serbia
- easyJet
- Stobart Air
- GetJet Airlines
- Iberia Express
Aruba to Amsterdam Airport Schiphol flight
from £384
Direct flights available
9h55 average duration
3flights per day
Served by
- KLM
Curacao to Amsterdam Airport Schiphol flight
from £254
Direct flights available
9h05 average duration
3flights per day
Served by
- KLM
- Virgin Australia
- TUIfly
Barcelona El Prat Airport to Amsterdam flight
from £37
Direct flights available
2h15 average duration
73flights per day
Served by
- Transavia France
- Air Europa
- KLM
- Lufthansa
- Vueling Airlines
KLM FAQs
Everything you need to know to travel with KLM: amenities, cancellation policy, luggage allowance and more
KLM does not provide meals or snacks on board.
KLM, the Dutch airline, flies to numerous destinations worldwide, including major cities across Europe, Asia, North America, Africa, and South America.
KLM charges for seat selection, with Economy Light offering no free seat selection, Economy Standard seats starting from €10, and Economy Comfort including seat selection in the fare.
KLM allows passengers to check strollers and car seats for free.
To request special assistance for reduced mobility with KLM, you can contact their customer service directly, as they provide wheelchair assistance and special assistance during boarding and disembarking.
KLM's cancellation policy states that for Light fares, no refund is available, while for Standard and Flex fares, cancellation is possible with a fee and a partial refund is available.
KLM offers in-flight entertainment options to its passengers, ensuring a diverse range of entertainment is available onboard.
KLM allows checked baggage to be purchased, with a maximum weight of 23kg per piece; fees for overweight or oversized baggage typically apply when a piece exceeds this limit.
KLM allows passengers to bring 1 carry-on bag with maximum dimensions of 55x35x25 cm and 1 personal item with maximum dimensions of 40x30x20 cm.
KLM accepts unaccompanied minors aged 5-17, but the service must be booked in advance and a fee applies. This service is not available on codeshare flights.
KLM does not allow name changes on a ticket.
Yes, with KLM, you can bring small pets in the cabin if they weigh a maximum of 8 kg including the carrier, while larger animals are allowed in the hold.
Pregnant women can fly with KLM until their 36th week of pregnancy (32nd week for multiple pregnancies), but a medical certificate is required after the 28th week.
Yes, you can charge your devices on board KLM as they provide USB plugs for passengers.
You can bring sports equipment or musical instruments with KLM, but specific conditions and fees may apply based on size and weight restrictions.
Wi-Fi is available on KLM flights.
airport information
Most popular KLM airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
3 km
Car connection
A4, exit 2Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops available, including duty-free and brands like Gucci and Victoria's Secret.
Parking
- Parking available, short-term and long-term, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including KLM Crown Lounge.
Lost and Found Office
- Located in the Schiphol Plaza.
Public transport options for Amsterdam Airport Schiphol
- Bus: 397, N97
- Train: Intercity, Sprinter
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transport options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
12 kmCar connection
M-14, exit 2Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in all terminals, including duty-free and fashion brands.
Parking
- Parking available at all terminals, approximately 2.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available in all terminals, including VIP lounges.
Lost and Found Office
- Located in Terminal 1, 2, and 4.
Public transport options for Madrid Barajas Airport
- Metro: Line 8
- Bus: Lines 101, 200, Exprés-203
- Train: Cercanías C1, C10
KLM destinations
Not sure where to begin your KLM adventure? Check out these popular KLM destinations for travel details and nearby attractions:
Other flight journeys you might be interested in
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