Scotrail is a train operating company in Scotland, providing rail services throughout the country. It operates a wide range of services, from commuter trains to long-distance intercity services. The company operates a variety of train types, including the Class 380, Class 385, Class 156, Class 158 and Class 170. These trains offer a range of onboard facilities, such as free Wi-Fi, power sockets, and comfortable seating. Scotrail also offers a range of ticket types, including Advance, Off-Peak, and Anytime tickets. The most popular routes for Scotrail include Glasgow to Edinburgh, Glasgow to Inverness, and Edinburgh to Aberdeen.

Luggage & cancellation policy

Average Duration

1h 43m

Cheapest Price

£17

ScotRail frequency

3 a day

Luggage included

2 large items of luggage and 1 small item included

Luggage storage

Overhead racks, designated luggage areas at end of carriages, under seats

Cancellation Policy

According to ticket conditions mentioned above

Refund

Full refund if service canceled

Amenities on board the train

Wifi

Food sold onboard

Trolley service on most routes with snacks and drinks, some stations have catering facilities

Seat reservation

Seat reservations are free but optional, recommended during peak times

Toilets

USB plugs

Accessibility

Wheelchair spaces, accessible toilets, ramps for boarding, passenger assistance service available

Pets

Small pets in carriers travel free, dogs allowed with ticket (£1-£3), maximum 2 dogs per passenger, assistance dogs free

Quiet zone

Learn more about ScotRail

Avanti West Coast

About

Avanti West Coast is a train company based in the United Kingdom. It operates high-speed trains between London and major cities in the UK, including Birmingham, Manchester, Liverpool, Glasgow and Edinburgh. The company offers a range of ticket types, including Standard, First Class and Advance tickets. Onboard facilities include free Wi-Fi, power sockets, comfortable seating and a range of food and drinks. The most popular routes for Avanti West Coast are London to Birmingham, London to Manchester and London to Glasgow. The company operates a fleet of Pendolino and Super Voyager trains, which offer a smooth and comfortable journey.

Luggage & cancellation policy

Average Duration

4h 48m

Cheapest Price

£13

Avanti West Coast frequency

3 a day

Luggage included

2 pieces of luggage and 1 small item included

Luggage storage

Overhead racks, luggage areas at the end of carriages, and under seats

Cancellation Policy

Cancellation policies depend on ticket type

Refund

Full refund if train cancelled

Amenities on board the train

Wifi

Food sold onboard

First Class: Complimentary meals and drinks. Standard Class: Onboard shop with drinks and snacks

Seat reservation

First Class: Included in ticket price. Standard Class: Optional reservation for £8-12

Toilets

USB plugs

Accessibility

Wheelchair spaces, accessible toilets, and assistance for boarding/alighting available

Pets

Small pets free in carriers. Dogs £30 per single journey. Guide dogs free

Quiet zone

Learn more about Avanti West Coast

station information and facilities

Train stations in Dumfries

Amenities at train station

Wifi

Parking

Dining

Accessibility

Hotel

Lounge

Lost and Found Office

Ticket Office

Bike Parking

Information Desk

information

Address

Dumfries station, Lovers Walk, Dumfries, Dumfries & Galloway, DG1 1NF

Ticket Office Hours

Opening hours: Monday - Friday 06:35 - 19:30 Saturday 06:35 - 19:30 Sunday 10:30 - 19:55

Parking

Car Park: Station Car Park

Accessibility

Staff help available: Yes
Step free access coverage: Yes
Step free access note: This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms Blue Badge parking bays: 4
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Accessible ticket machines: There are accessible ticket machines at this station
Accessible toilets: Yes
Ramp for train access: Yes
Wheelchairs available: Yes
Impaired mobility set down / pick up points available: No

Toilets Location: The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
National key toilets: Yes
Baby changing facilities: Yes

Lounge

Waiting rooms location: Part of station buildings - one on each platform

Bike Parking

Storage sheltered: Yes
Storage CCTV: No

Information Desk

Information available from staff: Yes - from help point,Yes - from ticket office
Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Passenger Information Systems: Departure screens, Announcements

Public transport options for Dumfries

Location for Rail Replacement Services: Buses pick up/drop off from the station car park

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