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station information and facilities
Tunbridge Wells
Amenities at train station
Shopping
Parking
Dining
ATM
Accessibility
WC
Hotel
Lounge
Lost and Found Office
Ticket Office
Bike Parking
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:55 - 21:40 Saturday 06:30 - 20:40 Sunday 07:45 - 21:55 This station is not continuously staffed please see staffing times for details of when staff are available.
Shopping
- Type of shops available: newspapers
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via the main entrance. Step free access to platform 2 via the lift from Mount Pleasant Road entrance for services towards Hastings. Step free interchange between platforms via steep path approximately 200 metres. Step access between platforms via the station footbridge.
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: booking hall
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Friday 05:00 - 01:45 Saturday - Sunday 05:00 - 02:15 Saturday - Sunday 06:30 - 00:30 Assistance is available from this station from First to Last trains.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: There are toilets on Platform 1 and platform 2.- Available during staffing hours
- National key toilets: Yes
- National key toilets location: On Platform 1 and Platform 2.- Available during staffing hours
- Baby changing facilities: Yes
- Baby changing facilities location: Only available when staff present
Lounge
- Waiting rooms location: Heated waiting room on both platforms Only available when staff present
Bike Parking
- Storage sheltered: Yes
- Storage location: car park, Platform 1& outside station
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
Public transport options for Tunbridge Wells
- Location for Rail Replacement Services: Outside of platform 1
Popular destinations
From Tunbridge Wells (TBW)
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Tunbridge Wells (TBW)22:23London Bridge (LBG)
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Tunbridge Wells (TBW)17:53London Bridge (LBG)
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Tunbridge Wells (TBW)19:23London Bridge (LBG)
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FAQ: Travel from Tunbridge Wells (TBW)
Everything you need to know about Tunbridge Wells (TBW): From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the station with ease.
Yes, Tunbridge Wells station provides accessibility services for passengers with reduced mobility, with staff help available.
Near Tunbridge Wells station, notable attractions include the historic Pantiles, known for its Georgian colonnade, and the scenic Dunorlan Park with its beautiful gardens and lake.
Car rental services are not available at Tunbridge Wells station.
The city center is approximately 0.337 kilometers from Tunbridge Wells station.
To reach the city center from Tunbridge Wells station, you can use the rail replacement services located outside of platform 1, although taxi services have not been listed.
Arriving at Tunbridge Wells station 15–30 minutes before your train's departure time allows for ticket collection, any necessary assistance, and a smooth boarding process.
Tunbridge Wells station is located on Mount Pleasant Road, Tunbridge Wells, Kent, with the postcode TN1 1BT.
Parking is available at Tunbridge Wells station in the Station Car Park.
Train ticket prices from Tunbridge Wells railway station to nearby airports can vary based on current fares and timing, so it is advisable to check with the relevant train operators for precise rates.
While there is no metro service from Tunbridge Wells, rail replacement services are located outside of platform 1 at the station.
Safety at Tunbridge Wells station during early morning or late evening varies according to factors such as lighting and police presence, and it is generally advisable to stay updated on local advisories and be aware of your surroundings.
Tunbridge Wells station has staff present for ticket checks and passenger assistance.
Yes, at Tunbridge Wells station, there are toilets available on Platform 1 and Platform 2 during staffing hours.
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