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Provider information and services
JR West
About
West Japan Railway Company (JR West) is a leading railway operator in Japan, headquartered in Osaka. Established on April 1, 1987, following the privatization of Japanese National Railways, JR West manages an extensive network covering 5,008.7 kilometers, including the Sanyō Shinkansen line, which accounts for approximately 40% of its passenger revenues. The company also offers bus and ferry services and engages in real estate and retail businesses. With a workforce of over 45,000 employees, JR West serves a population of approximately 43.1 million people across 18 prefectures in western Japan.
Luggage & cancellation policy
Luggage included
Up to two portable items totaling no more than 250 cm in dimensions and weighing no more than 30 kg are allowed.
Additional luggage
Additional luggage beyond the standard allowance is not permitted.
Luggage storage
Designated areas are available for storing luggage on trains.
Cancellation Policy
Changes and refunds are not possible after the scheduled departure time of the first designated train.
Amenities on board the train
Wifi
Food sold onboard
Food and beverage waste should be discarded in receptacles provided in the station or on the train.
Seat reservation
Seat reservations can be made at no additional cost at ticket offices; online reservations may incur fees.
Toilets
USB plugs
Accessibility
JR West strives to maintain accessibility features and offers support to patrons with disabilities.
Bikes
Bicycles for cycling or sports competitions must be dismantled and carried in a dedicated bag.
Pets
Pets must be transported in a case that holds their entire body; fees apply for small animals.
Popular Routes
JR West train tickets
Select the route
Showing the fastest and cheapest results for 12 Nov
- JR West
21:21 2h17 Shin-Osaka Station 23:38 Shinagawa Station £74 1 One-way 0 changes - JR West
20:31 2h19 Shin-Osaka Station 22:50 Shinagawa Station £74 1 One-way 0 changes - JR West
20:46 2h19 Shin-Osaka Station 23:05 Shinagawa Station £74 1 One-way 0 changes - JR West
18:28 2h21 Shin-Osaka Station 20:49 Shinagawa Station £74 1 One-way 0 changes - JR West
16:28 2h21 Shin-Osaka Station 18:49 Shinagawa Station £74 1 One-way 0 changes
Popular JR West routes
Osaka to Kobe train
from £8
Direct trains available
0h12 average duration
185trains per day
Served by
- JR West
- JR Central
Osaka to Hiroshima train
from £49
Direct trains available
1h19 average duration
139trains per day
Served by
- JR West
- JR Central
Osaka to Tokyo train
from £68
Direct trains available
2h14 average duration
195trains per day
Served by
- JR Central
- JR West
Kobe to Yokohama train
from £70
Direct trains available
2h14 average duration
527trains per day
Served by
- JR Central
- JR West
Fukuoka to Osaka train
from £73
Direct trains available
2h08 average duration
106trains per day
Served by
- JR West
- JR Kyushu
Kobe to Tokyo train
from £68
Direct trains available
2h14 average duration
82trains per day
Served by
- JR West
- JR Central
Osaka to Okayama train
from £28
Direct trains available
0h44 average duration
185trains per day
Served by
- JR West
- JR Central
Osaka to Kyoto train
from £7
Direct trains available
0h13 average duration
215trains per day
Served by
- JR Central
- JR West
Osaka to Yokohama train
from £69
Direct trains available
2h14 average duration
508trains per day
Served by
- JR Central
- JR West
Hiroshima to Osaka train
from £49
Direct trains available
1h19 average duration
106trains per day
Served by
- JR West
station information and facilities
Most popular JR West train stations
Amenities at train station
information
Ticket Office Hours
- 06:30-23:00
Distance to city center
4 kmCar connection
trueWifi
- Wi-Fi is generally reliable inside the Shinkansen ticketed area and in cafés
Parking
- Private parking lot available for hotel guests; first-come, first-served basis
Dining
- Eki Marche Shin-Osaka offers a variety of dining options, including local delicacies like takoyaki and bento boxes.
Taxis
- Available at the station's East Exit and South Exit
Accessibility
- Elevators and escalators are available; barrier-free access is provided
WC
- Available throughout the station
Public transport options for Shin-Osaka Station
- true
Amenities at train station
information
Ticket Office Hours
- 06:00 - 24:00
Distance to city center
1 kmCar connection
trueWifi
- Free Wi-Fi available in Tourist Information Center and main waiting areas
Parking
- Available near station entrances
Dining
- Over 100 dining options including Japanese and international cuisine
Taxis
- Available at station entrances
Accessibility
- Elevators and escalators available; accessible restrooms
WC
- Available throughout the station
Public transport options for Hiroshima Station
- true
Amenities at train station
information
Ticket Office Hours
- 06:00–23:00
Distance to city center
3 kmCar connection
trueWifi
- Free Wi-Fi is available in the JR areas of the station
Parking
- Parking facilities are available near the station, including a large parking area on the Hachijo side
Dining
- A wide variety of dining options are available, including The Cube Gourmet Street on the 11th floor and Kyoto Ramen Koji on the 10th floor.
Taxis
- Available at designated taxi stands on both the Karasuma and Hachijo sides of the station
Accessibility
- The station is equipped with elevators, escalators, and accessible restrooms to accommodate passengers with disabilities
WC
- Restrooms, including accessible facilities, are available throughout the station
Public transport options for Kyoto Station
- true
