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Provider information and services
JR East
About
East Japan Railway Company (JR East) is the largest passenger railway company in Japan, operating a network of 7,418.7 kilometers across the eastern half of Honshu, including Tokyo. Serving approximately 16 million passengers daily, JR East manages 1,682 stations and operates 11,863 trains per day. Beyond transportation, the company engages in various lifestyle services, including retail, real estate development, and hotel management, aiming to be a "Trusted Life-Style Service Creating Group."
Luggage & cancellation policy
Luggage included
Standard luggage is allowed on JR East trains without additional charges.
Additional luggage
Additional luggage may be subject to space availability and may incur extra fees.
Luggage storage
Luggage storage areas are available on certain trains, such as the Shinkansen.
Cancellation Policy
Full refunds are provided for unused tickets; refunds for used tickets are subject to handling charges.
Refund
Full refunds are provided if a train is canceled.
Unaccompagned minor
Unaccompanied minors aged 6 to 11 can travel on JR East trains with a consent form from a guardian.
Amenities on board the train
Wifi
Food sold onboard
Meals and snacks are available for purchase on Shinkansen trains.
Seat reservation
Seat reservations on Shinkansen trains require an additional fee.
Toilets
USB plugs
Accessibility
JR East trains are equipped with facilities for passengers with disabilities, including priority seating and accessible restrooms.
Bikes
Bicycles are permitted on JR East trains if they are folded and placed in a carrying case.
Pets
Pets are allowed on JR East trains if they are in a carrier not exceeding 70 cm in total dimensions.
Popular Routes
JR East train tickets
Select the route
Showing the fastest and cheapest results for 21 Jun
- JR East7:323h03Tokyo10:35Kanazawa£781One-way0 changes
- JR East11:123h03Tokyo14:15Kanazawa£771One-way0 changes
- JR East12:042h28Tokyo14:32Kanazawa£771One-way0 changes
Popular JR East routes
Tokyo to Matsumoto train
from £35
Direct trains available
2h35 average duration
12trains per day
Served by
- JR East
Tokyo to Kanazawa train
from £70
Direct trains available
2h27 average duration
20trains per day
Served by
- JR West
- JR East
Tokyo to Nagano train
from £43
Direct trains available
1h19 average duration
32trains per day
Served by
- JR East
Tokyo to Odawara train
from £14
Direct trains available
0h32 average duration
32trains per day
Served by
- JR Central
- JR East
Matsumoto to Tokyo train
from £35
Direct trains available
2h33 average duration
13trains per day
Served by
- JR East
Nagano to Tokyo train
from £40
Direct trains available
1h18 average duration
32trains per day
Served by
- JR East
Odawara to Tokyo train
from £14
Direct trains available
0h33 average duration
32trains per day
Served by
- JR Central
- JR East
Tokyo to Narita train
from £16
Direct trains available
0h53 average duration
71trains per day
Served by
- JR East
Nagano to Kanazawa train
from £45
Direct trains available
1h06 average duration
20trains per day
Served by
- JR East
Narita to Tokyo train
from £16
Direct trains available
0h53 average duration
72trains per day
Served by
- JR East
station information and facilities
Most popular JR East train stations
Amenities at train station
Wifi
Parking
Dining
ATM
Taxis
Accessibility
WC
Ticket Officeinformation
Ticket Office Hours
- 46227
Car connection
trueWifi
- Free Wi-Fi available in certain areas; some cafes and restaurants offer free Wi-Fi
Parking
- Multiple parking facilities available, including Daimaru Tokyo's parking garage
Dining
- Numerous dining options, including Tokyo Ramen Street, Tokyo Sweets Land, and various cafes and restaurants.
Taxis
- Available at multiple exits, including Yaesu North and Marunouchi South
Accessibility
- Elevators, escalators, and accessible restrooms available; nursing rooms and baby changing facilities provided
WC
- Clean, free restrooms located throughout the station; accessible facilities available
Public transport options for Tokyo Station
- true
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCTicket Officeinformation
Ticket Office Hours
- 06:00–23:00
Distance to city center
2 kmCar connection
trueWifi
- Free Wi-Fi is available throughout the station
Parking
- Parking facilities are available near the station
Dining
- Multiple dining options are available, including local specialties.
Taxis
- Available at both East and West Exits
Accessibility
- The station is wheelchair accessible with elevators and ramps
WC
- Restrooms are available throughout the station
Public transport options for Kanazawa Station
- true
Amenities at train station
WifiParkingDiningATMTaxisAccessibilityWCTicket Officeinformation
Ticket Office Hours
- 05:30-23:00
Car connection
trueWifi
- Free Wi-Fi is available in the station's public areas
Parking
- Parking facilities are available near the station, including a multi-story parking garage
Dining
- The station houses a variety of dining options, including local cuisine and international restaurants.
Taxis
- Taxi stands are available at both the Zenkoji and East entrances of the station
Accessibility
- The station is equipped with elevators, escalators, and ramps to accommodate passengers with mobility challenges
WC
- Restroom facilities are available throughout the station, including accessible toilets for people with disabilities
Public transport options for Nagano Station
- true
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