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Provider information and services
Aeromexico
About
Aeromexico, Mexico's flag carrier, was established in 1934 as Aeronaves de México. It operates over 600 daily flights from its main hub at Mexico City International Airport to 89 cities across three continents, including destinations in Mexico, the United States, Latin America, Europe, Canada, and Asia. As a founding member of the SkyTeam airline alliance, Aeromexico partners with 20 airlines, offering access to over 1,000 destinations in 177 countries. The airline's fleet includes Boeing 787 and 737 jet airliners, and Embraer 190 models.
Luggage & cancellation policy
Luggage included
1 carry-on bag (21.5 x 15.7 x 10 inches) and 1 personal item included
Additional luggage
Additional checked baggage can be purchased, fees vary by route and fare class
Cancellation Policy
Refunds available depending on fare type, most restrictive basic fares are non-refundable
Pregnant on board
Pregnant passengers can travel up to 36 weeks for single pregnancies, 32 weeks for multiple pregnancies. Medical certificate required after 28 weeks
Unaccompagned minor
Unaccompanied minor service available for children 5-17 years, mandatory for 5-11 years, fees apply
Amenities on board the airplane
Wifi
USB plugs
Accessibility
Aeromexico provides wheelchair assistance and special services for passengers with disabilities, must be requested 48h in advance
Pets
Small pets in cabin allowed, must be in carrier under seat, max weight 20lbs including carrier
Entertaiment on board
Popular Routes
Aeromexico flight tickets
Select the route
Showing the fastest and cheapest results for 04 Oct
- Aeromexico10:4512h05Madrid Barajas Airport14:50Mexico City£17531One-way0 changes
- Aeromexico9:0012h15Madrid Barajas Airport13:15Mexico City£17531One-way0 changes
- Aeromexico23:3512h10Madrid Barajas Airport3:45Mexico City£29771One-way0 changes
Popular Aeromexico routes
Madrid to Mexico City flight
from £285
Direct flights available
11h25 average duration
78flights per day
Served by
- Aeromexico
- Avianca
- Air Canada
- United
- Lufthansa
- Air France
- Iberia
- KLM
- British Airways
- American Airlines
- Delta Air Lines
- Air Europa
- Emirates
- ITA
- Turkish Airlines
- CitizenPlane
- Edelweiss Air
Mexico City to Madrid flight
from £271
Direct flights available
10h05 average duration
81flights per day
Served by
- Aeromexico
- Air Canada
- United
- Avianca
- Iberia
- Lufthansa
- Air France
- American Airlines
- British Airways
- KLM
- Delta Air Lines
- Air Europa
- Emirates
- ITA
- Turkish Airlines
Mexico City to Paris flight
from £322
Direct flights available
10h20 average duration
63flights per day
Served by
- Air France
- Aeromexico
- Iberia
- United
- KLM
- Delta Air Lines
- Air Europa
- Lufthansa
- Avianca
- British Airways
- American Airlines
- Emirates
- ITA
- Turkish Airlines
Monterrey to Madrid flight
from £320
Direct flights available
9h55 average duration
58flights per day
Served by
- Aeromexico
- United
- Iberia
- Delta Air Lines
- American Airlines
- Air France
- Air Europa
- KLM
- Lufthansa
- British Airways
London to Mexico City flight
from £938
Direct flights available
11h35 average duration
97flights per day
Served by
- United
- Iberia
- Air France
- KLM
- Delta Air Lines
- Virgin Atlantic
- Emirates
- American Airlines
- Lufthansa
- Air Europa
- British Airways
- Aeromexico
- Air Canada
- Avianca
- Turkish Airlines
Mexico City to Rome flight
from £405
Direct flights available
11h40 average duration
84flights per day
Served by
- Aeromexico
- Air Canada
- United
- Iberia
- American Airlines
- Air France
- Lufthansa
- Air Europa
- Delta Air Lines
- Turkish Airlines
- KLM
- British Airways
- ITA
- Emirates
- Swiss
- Edelweiss Air
Madrid to Cancún flight
from £265
Direct flights available
10h10 average duration
75flights per day
Served by
- Aeromexico
- Air Canada
- Avianca
- Iberia
- British Airways
- Air France
- United
- Delta Air Lines
- KLM
- Air Europa
- Turkish Airlines
- TAP Portugal
- Lufthansa
- American Airlines
- Condor Flugdienst
- World2Fly
- Iberojet
- Edelweiss Air
- JetBlue Airways
Aeromexico FAQs
Everything you need to know to travel with Aeromexico: amenities, cancellation policy, luggage allowance and more
Food onboard Aeromexico is not available.
Aeromexico operates flights to a wide range of destinations across North America, Central America, South America, Europe, and Asia, including major hubs like Mexico City, New York, and Tokyo.
Aeromexico charges a fee for seat selection, with costs ranging from $10 to $45, depending on the route and seat location.
Strollers and car seats can be checked for free with Aeromexico.
To request special assistance for reduced mobility with Aeromexico, you should contact their services and arrange for wheelchair assistance and other special services for passengers with disabilities, ensuring to do so at least 48 hours in advance.
Aeromexico's cancellation policy states that refunds are available depending on the fare type, although the most restrictive basic fares are non-refundable.
Aeromexico offers in-flight entertainment options to its passengers.
Aeromexico charges overweight or oversized baggage fees that vary depending on the route and fare class, with the option to purchase additional checked baggage.
Aeromexico allows passengers to bring one carry-on bag measuring 21.5 x 15.7 x 10 inches and one personal item.
Aeromexico offers an unaccompanied minor service for children aged 5-17 years, which is mandatory for ages 5-11, and fees apply.
Aeromexico does not allow name changes on a ticket.
Yes, Aeromexico allows small pets to travel in the cabin, provided they are in a carrier that fits under the seat, with a maximum combined weight of 20 pounds including the carrier.
Pregnant passengers can fly with Aeromexico up to 36 weeks for single pregnancies and 32 weeks for multiple pregnancies, with a medical certificate required after 28 weeks.
Yes, you can charge your devices on board Aeromexico, as their flights are equipped with USB plugs.
I'm sorry, I cannot provide specific information about bringing sports equipment or musical instruments on Aeromexico, as the data provided is undefined. Please refer to Aeromexico's official website for detailed policies.
Wi-Fi is available on Aeromexico flights.
airport information
Most popular Aeromexico airports
Amenities at airport
Wifi
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Shower
Lounge
Lost and Found Office
Car Rentalinformation
Distance to city center
4 km
Car connection
Circuito Interior, Exit Blvd. Puerto AéreoWifi
- Free Wi-Fi available throughout the airport
Shopping
- Shops are available in both terminals, including duty-free and local brands like Miniso and Sunglass Hut
Parking
- Parking available at both terminals with short-term and long-term options, approximately 2.3€ (44 MXN) per hour
Dining
- Restaurants are located in both terminals, offering Mexican and intertiol cuisines. Top options include Toks and Wings.
Taxis
- Available outside the terminal
Accessibility
- Elevators, ramps, assistance
WC
- Available throughout the airport
Hotel
- Hotels such as Hilton Mexico City Airport are located within the airport and others like Courtyard by Marriott within walking distance.
Shower
- Showers are available in some lounges, typically included in the lounge access fee
Lounge
- Lounges available, including Aeromexico Salon Premier and American Express Lounge
Lost and Found Office
- Lost and Found services available in both terminals, near the information desks
Car Rental
- Car rental services are available from companies like Hertz and Avis, located in both terminals
Public transport options for Mexico City
- Metro Line 5, terminal Aérea, 8 km
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
12 kmCar connection
M-14, exit 2Wifi
- Free Wi-Fi available throughout the airport
Shopping
- Shops in all terminals, including duty-free and fashion brands
Parking
- Parking available at all terminals, approximately 2.5€ per hour
Taxis
- Available outside the terminal
Accessibility
- Ramps, assistance
WC
- Available throughout the airport
Shower
- Yes
Lounge
- Lounges available in all terminals, including VIP lounges
Lost and Found Office
- Located in Terminal 1, 2, and 4
Public transport options for Madrid Barajas Airport
- Metro: Line 8
- Bus: Lines 101, 200, Exprés-203
- Train: Cercanías C1, C10
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
16 kmCar connection
Carretera Guadalajara-Chapala, Exit 17Wifi
- Free Wi-Fi available throughout the airport
Shopping
- Shops are available in both terminals, including duty-free shops and convenience stores
Parking
- Parking available near the terminal, approximately 0.95€ ($1) per hour
Dining
- Restaurants are located in both terminals, offering Mexican cuisine and fast food options such as Starbucks and Wings Army.
Taxis
- Available outside the terminal
Accessibility
- Elevators, ramps
WC
- Available throughout the airport, near gates and common areas
Hotel
- Hotels such as the Hampton Inn by Hilton within walking distance of the airport.
Shower
- Showers are available in some lounges; access may require a lounge fee
Lounge
- Lounges available, including the VIP Lounge, offering refreshments and comfortable seating
Lost and Found Office
- Lost and Found located in the main terminal; contact airport staff for assistance
Car Rental
- Car rental services are available from major companies like Hertz and Avis, located in the arrivals area
Public transport options for Guadalajara International Airport
- Bus route 176, Airport stop, 17 km
Aeromexico destinations
Not sure where to begin your Aeromexico adventure? Check out these popular Aeromexico destinations for travel details and nearby attractions:
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