Transtar Travel Pte Ltd: Tickets, Timetables and Facilities

Tue, 18 Nov
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Provider information and services

Transtar Travel Pte Ltd

About
Established in 1994 in Singapore, operates luxury express buses from Grantral Mall @ Macpherson. The fleet features various seating arrangements (2+1, 1+1) with amenities like personal TVs, massaging chairs, USB ports, and onboard entertainment. Night buses are available. Wheelchair access is provided; assistance can be arranged upon request. Luggage is included in the fare with excess and bulky luggage allowed for an additional fee. Free onboard WiFi and food options are available. Seat reservations and onboard bathrooms ensure a comfortable journey. Pets are not allowed; bikes are welcome.
Luggage & cancellation policy
Luggage included
Luggage included in fare; specific size/type not provided.
Additional luggage
Excess luggage and bulky luggage allowed for an additional fee
Amenities on board the bus
Wifi
Food sold onboard
Seat reservation
Accessibility
Wheelchair access available; assistance for boarding and alighting can be arranged upon request.

About Transtar Express

Transtar Express stands out as a luxury coach operator specializing in cross-border travel between Singapore and Malaysia. Their premium fleet features exclusive 16-seat coaches with plush reclining seats, ample legroom, and personal entertainment systems. Transtar Express's signature routes include Singapore to Kuala Lumpur and Singapore to Malacca, with services designed specifically for discerning travelers seeking business-class comfort on the road. Passengers appreciate Transtar's priority on safety, punctuality, and exceptional service standards. The company's dedicated terminals and lounges further enhance the premium travel experience that has become synonymous with the Transtar brand.

Transtar Express Contact Information

Address: Grantral Mall @ Macpherson 601 Macpherson Road #03-13 Grantral Mall @Macpherson Singapore 368242

Phone: (+65) 62959009

Transtar Express Bus Service Overview

Transtar Express is a premier Singapore-based bus operator providing comprehensive transportation services across Southeast Asia since 1994. The company specializes in express coach services connecting Singapore to major Malaysian destinations including Kuala Lumpur, Malacca, and Genting Highlands. Transtar Express operates a modern fleet of luxury coaches featuring amenities such as spacious seating, entertainment systems, and on-board refreshments. Known for its reliability and customer service, Transtar Express has established itself as one of the leading cross-border transport providers in the region, serving both business travelers and tourists.

Transtar Express Popular Bus Stations

  • Grantral Mall @ Macpherson (Singapore)
  • Golden Mile Complex (Singapore)
  • Tampines MRT Exit B (Singapore)
  • Jalan Imbi (Kuala Lumpur, Malaysia)
  • First World Hotel (Genting Highlands, Malaysia)

Transtar Travel Pte Ltd FAQs

Everything you need to know to travel with Transtar Travel Pte Ltd: amenities, cancellation policy, luggage allowance and more

FAQs
Transtar Travel Pte Ltd buses are equipped with wheelchair access, and assistance for boarding and alighting can be arranged upon request.
Transtar Travel Pte Ltd buses are equipped with air conditioning to ensure passenger comfort during the journey.
Bicycles are not allowed onboard buses operated by Transtar Travel Pte Ltd.
Cancellation of bus tickets is not available with Transtar Travel Pte Ltd.
Children usually need their own tickets with Transtar Travel Pte Ltd, but discounts may be available depending on the company's specific policies.
If a Transtar Travel Pte Ltd bus is delayed, there is no compensation for connection delays.
Yes, passengers on Transtar Travel Pte Ltd buses are allowed to eat food onboard.
Luggage is included in the fare with Transtar Travel Pte Ltd; however, specific size and type details are not provided.
Excess and bulky luggage are allowed with Transtar Travel Pte Ltd for an additional fee.
Transtar Travel Pte Ltd does not offer night journeys with sleeper seats.
Pets are not allowed on Transtar Travel Pte Ltd.
Choosing a seat on Transtar Travel Pte Ltd buses may depend on the specific booking platform and available ticketing options, as detailed information about seat selection is not provided.
Transtar Travel Pte Ltd does not provide USB plugs.
Transtar Travel Pte Ltd does not provide bathroom facilities onboard.
Transtar Travel Pte Ltd offers Wi-Fi services on their transportation options.

Transtar Bus Travel Classes

Transtar Express operates a diverse fleet of luxury coaches between Singapore and Malaysia. Their bus Travel Classes include: Cross-border coaches for travel between Singapore and Johor Bahru; Premium coaches with spacious 2+1 seating arrangements for VIP passengers; SuperstarZ coaches (upgraded Premium coaches with personal LCD TVs and mini tables); Solitaire coaches featuring an exclusive 1+1 seating layout with large spacious seats for maximum comfort; and standard Express coaches. They pioneered 26-seater Super VIP coaches and were the first express coach company in Singapore-Malaysia routes to install seatbelts in all their buses.

To book a Transtar Express bus ticket through Omio, visit https://www.omio.sg/ or Omio mobile app and select "Bus" as your travel mode. Enter your departure city, destination, and travel date, then click search. Filter the results to find Transtar Express options, select your preferred journey, and review details like departure time and price. Enter the required passenger information, select your payment method, and complete the purchase. You'll receive your e-ticket via email and in the Omio app, which you can display on your mobile device when boarding without needing to print it.

In most cases, you can present your e-ticket or booking confirmation on your mobile device when boarding. However, some operators or terminals may require a printed ticket. It's advisable to check your ticket details and the specific requirements of your departure terminal in advance.​

In case of delays or cancellations, you’ll typically be notified via SMS or email. For the latest updates or assistance, please contact Omio or Transtar Express directly. Refunds or rebooking options may be available depending on ticket policy.

We recommend booking at least 1 week in advance, especially during weekends or holidays. For popular routes, reserving early ensures seat availability and the best fares.

Please check your ticket for the exact pickup location and arrive early. Look for the Transtar Express logo on the bus or ask station staff for help. If the bus is delayed, stay near the designated stop and follow any live updates on Omio or contact Transtar Express directly.

It’s best to arrive at the departure point at least 15–30 minutes early. During peak travel times or at busy terminals, arriving even earlier is recommended to avoid last-minute stress.

Yes, Transtar Express offers night services on selected routes. These buses often feature reclining seats, onboard restrooms, and minimal stops to ensure a more comfortable overnight journey.

  • Air conditioning
  • Reclining seats with spacious legroom
  • CCTV for safety
  • Massaging seats on some buses
  • USB charging ports
  • WiFi on some buses
  • Premium coaches with 2+1 seating arrangements
  • SuperstarZ coaches with personal LCD TVs and mini tables
  • Solitaire coaches with 1+1 seating for maximum comfort
  • Maximum luggage weight of 15kg per passenger
  • Standard dimensions of 60cm x 20cm x 55cm
  • Excess baggage may incur additional fees
  • Singapore to Kuala Lumpur
  • Singapore to Genting Highlands
  • Singapore to Malacca
  • Singapore to Johor Bahru
  • Singapore to Berjaya Times Square (Kuala Lumpur)
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