Provider information and services
First Coach
About First Coach
First Coach operates luxury express bus services connecting Singapore and various destinations in Malaysia. Renowned for their premium travel experience, they feature spacious 27-seat coaches with extra legroom, personal entertainment systems, and complimentary refreshments. Their routes primarily serve Kuala Lumpur, Malacca, and other major Malaysian cities from Singapore. Business travelers particularly value their punctual departures, professional service, and convenient city-center pickup and drop-off locations.
First Coach Contact Information
Address: Novena Square 238 Thomson Road #03-08 Novena Square Singapore 307683
Phone: (+65) 68222111
First Coach Bus Service Overview
First Coach is a premier bus operator in Southeast Asia, specializing in luxury express coach services between Malaysia and Singapore. The company maintains a modern fleet of European-manufactured coaches equipped with spacious VIP seats, entertainment systems, and onboard amenities. First Coach is known for its punctual departures from key terminals including Kuala Lumpur, Ipoh, and Singapore, with multiple daily schedules. Their commitment to safety and customer comfort has established First Coach as a trusted transportation provider for business travelers and tourists traversing the Malaysia-Singapore corridor.
First Coach insights and onboard amenities
Take a closer look at First Coach coach, including seating, legroom and onboard facilities.



First Coach Popular Bus Stations
- Novena Square (Singapore)
- The Star Vista (Singapore)
- One Utama Shopping Centre (Petaling Jaya, Malaysia)
- Subang Parade (Subang Jaya, Malaysia)
- Bangsar (Kuala Lumpur, Malaysia)
First Coach FAQs
Everything you need to know to travel with First Coach: amenities, cancellation policy, luggage allowance and more

First Coach Bus Travel Classes
First Coach operates luxury executive buses with comfortable reclining seats and ample legroom. Their fleet consists of modern coaches that prioritize passenger comfort and safety. They offer services between Singapore and Malaysia, especially on routes to and from Kuala Lumpur, with boarding points at strategic locations including Novena Square in Singapore.
To book a First Coach bus ticket through Omio, visit https://www.omio.sg/ or Omio mobile app and select "Bus" as your travel mode. Enter your departure city, destination, and travel date, then click search. Filter the results to find First Coach options, select your preferred journey, and review details like departure time and price. Enter the required passenger information, select your payment method, and complete the purchase. You'll receive your e-ticket via email and in the Omio app, which you can display on your mobile device when boarding without needing to print it.
In most cases, you can present your e-ticket or booking confirmation on your mobile device when boarding. However, some operators or terminals may require a printed ticket. It's advisable to check your ticket details and the specific requirements of your departure terminal in advance.
In case of delays or cancellations, you’ll typically be notified via SMS or email. For the latest updates or assistance, please contact Omio or First Coach directly. Refunds or rebooking options may be available depending on ticket policy.
We recommend booking at least 1 week in advance, especially during weekends or holidays. For popular routes, reserving early ensures seat availability and the best fares.
Please check your ticket for the exact pickup location and arrive early. Look for the First Coach logo on the bus or ask station staff for help. If the bus is delayed, stay near the designated stop and follow any live updates on Omio or contact First Coach directly.
It’s best to arrive at the departure point at least 15–30 minutes early. During peak travel times or at busy terminals, arriving even earlier is recommended to avoid last-minute stress.
Yes, First Coach offers night services on selected routes. These buses often feature reclining seats, onboard restrooms, and minimal stops to ensure a more comfortable overnight journey.
- Air conditioning
- Comfortable reclining seats
- Power sockets/charging points
- Spacious seating
- Onboard entertainment
- WiFi (on some routes)
- Modern fleet
- Standard luggage allowance provided
- Luggage compartment available for storing bags
- Specific weight and size limitations may vary by route
- Singapore to Malaysia routes
- Operates primarily on routes in Southeast Asia
- Connection between major cities in the region
